Receptionist

Position: Dental Receptionist at NeoSmile Dentistry
Are you looking for a dynamic and fast-paced work environment in the dental industry? Do you have a passion for providing exceptional customer service and thrives in a role that combines administrative duties and patient care? If so, NeoSmile Dentistry is the perfect place for you to grow your career as a Dental Receptionist.

Who We Are:

NeoSmile Dentistry is a highly reputable dental practice dedicated to providing top-notch dental care to our patients. We believe in the importance of building strong relationships with our patients and providing them with a comfortable and welcoming atmosphere. Our team is made up of skilled and professional individuals who are committed to delivering the best experience possible for our patients.

The Role:

As our Dental Receptionist, you will be the first point of contact for our patients and play a crucial role in ensuring smooth operations in our office. Your primary responsibility will be to greet and assist patients with scheduling appointments, answering phone calls, and managing patient records. You will also be responsible for handling insurance claims and ensuring accurate billing.

Key Responsibilities:

- Greet and welcome patients in a friendly and professional manner

- Schedule and confirm patient appointments using our electronic system

- Answer and manage phone calls, emails, and other correspondence efficiently

- Maintain patient records and update information as needed

- Verify insurance and assist patients in understanding their coverage and benefits

- Process insurance claims and ensure accurate billing

- Handle and resolve patient concerns and issues promptly and professionally

- Maintain office organization and cleanliness

- Assist the dental team with administrative tasks as needed

Qualifications:

- High school diploma or equivalent

- Excellent communication and customer service skills

- Proficient in computer skills and experience with dental software is an asset

- Organized, detail-oriented, and able to prioritize tasks in a fast-paced environment

- Ability to maintain confidentiality and handle sensitive information

- Excellent multitasking abilities and ability to work as part of a team

- Willingness to learn and adapt to new technologies and procedures

- Bilingual in English and Spanish is a plus

We offer on the job training.

If you are a self-motivated individual with a passion for customer service and a desire to be a part of a successful dental team, we would love to meet you. We offer a competitive salary, benefits, and a positive and supportive work environment where you can grow and advance your career.

Apply now and become a valued member of the NeoSmile Dentistry team.