Job Type
Full-time
Description
Summary & Objective The Receptionist welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries, directing visitors, maintaining security by following safety procedures, monitoring logbooks, issuing visitor badges, and overseeing the front reception area.
Essential Functions - Greets and provides direction to visitors in a courteous manner and responds to them with a positive attitude at all times.
- Operates multi-line telephone system and properly forwards calls to appropriate extension/department.
- Provides information assistance with telephone extensions, numbers, names, dialing procedures, and inquiries.
- Receives daily mail/ deliveries.
- Assists with administrative tasks as requested.
- Enters daily customer requests for service reports in HMIS.
- Updates and maintains logs as requested.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Other Duties - Promotes positive employee engagement, teamwork, mutual respect, and safety work practices.
- Maintain required certifications and mandatory skill updates.
- Complies with all policies, local, state, and federal laws and regulations.
- Perform other duties as assigned.
Supervisory Responsibility - May serve as an interim department leader depending on need.
Physical Requirements - Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stairs or ladders, stand on feet for extended periods of time, etc.
Disclaimer The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
EEOC Statement CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Requirements
Knowledge & Experience Requirements - High School diploma or GED
- 1-2 years of experience operating multiline telephone systems is preferred
- Must have knowledge of computer office software.
- Must be able to read, write and understand the English language.