Receptionist

About the Organization
Southeast, Inc. is a comprehensive provider of mental health, chemical dependency, healthcare, and homeless services assisting diverse populations regardless of their economic status. With the belief that all people have the capacity to grow and change, we provide our services to people of all ages, cultures, races, religious preferences, genders, and sexual orientations in order to enhance wellness and recovery, thereby improving families, workplaces, and communities.

Position
Receptionist

Description

Our healthcare facility is seeking a friendly and organized Receptionist to join our team in our Columbus office. As the first point of contact for patients and visitors, the Receptionist will play a critical role in ensuring a smooth and positive experience for all who enter our facility. This position requires excellent communication skills, empathy, and the ability to multitask in a fast-paced setting.

Responsibilities:

• Greet and welcome patients, visitors, and staff in a professional and friendly manner.
• Answer and direct phone calls.
• Schedule appointments and manage patient intake processes, ensuring all necessary documentation is completed.
• Handle general administrative tasks such as filing, data entry, and maintaining office supplies.
• Support clinicians and staff with administrative tasks as requested.
• Ensure the front desk area is clean, organized, and welcoming.
• Manage patient check-in and check-out procedures, ensuring accurate records are kept.

Position Requirements

• High school diploma or equivalent.
• Previous experience in a receptionist, administrative, or customer service role, preferably in a healthcare or mental health setting preferred.
• Strong communication and interpersonal skills with the ability to remain calm and compassionate when interacting with patients.
• Knowledge of HIPAA privacy regulations and confidentiality protocols.
• Proficient in an EMR (electronic medical record) strongly preferred.
• Strong organizational skills and attention to detail.
• Ability to handle a variety of administrative tasks with accuracy and efficiency.

As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.

Location
Southeast, Inc. Long Street

Full-Time/Part-Time
Full-Time

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Employer Address:

This position is currently accepting applications.