Receptionist

Description

We are seeking a Receptionist to greet incoming clients and provide general office support with a variety of clerical activities and related tasks. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, and additional clerical duties. All core duties and responsibilities are subject to periodic revision.

Monday - Friday (9:00am - 5:00pm)

TASKS AND RESPONSIBILITIES:

• Oversee the daily operations of the office ensuring a smooth transition of information, resources and paper flow.
• Answers telephones and direct the caller to the appropriate personnel.
• Takes and retrieves messages for various personnel.
• Receives incoming mail and forwards to Operations Director
• Assists with other related clerical duties such as photocopying, faxing, filing and collating
• Maintain updated roster of clients.
• Maintain and ensure confidentiality of all records and correspondence.
• File paperwork in client charts as necessary
• Assist in maintaining agency compliance with NYC HRA STARS
• Maintains customer care service and professional conduct
• Business attire is worn in the workplace at all times

Requirements

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Two year of related work experience

SKILLS:

• Exceptional computer skills (specifically: Excel, Word, PPT)
• Strong written and verbal communication skills
• Multi-tasking skills
• Organizational skills
• Detailed oriented
• Experienced with EMR/EHR
• Critical thinking skills