Receptionist

Agency Overview: The Massachusetts House of Representatives ("House") is comprised of 160 independently elected Members, each representing a district of approximately 43,000 people. Position Overview: Receptionist greets visitors and answers and correctly routes calls. Responds to internal and external inquiries and distributes accurate information. May perform some administrative activities such as scheduling, directing visitors, receiving and sending mail and packages. Performs other duties as assigned, Reports to: Staff Director Essential Duties & Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Nothing in this job description restricts the Chair's right to assign or reassign duties and responsibilities to this job at any time for any reason. Responsibilities/Essential Functions: Answer telephone and transfer calls; Greet and direct office visitors; Respond accurately to internal and external inquiries; Monitor and maintain office supply inventory; Utilize Microsoft Outlook; Maintain paper and electronic files, generally; May prepare office for meetings by consulting calendars and conferring with staff; Responsible for sorting, screening and distributing incoming and outgoing mail; Serve as the point of contact for issues that may arise with office equipment; File and scan documents; Able to operate in a fast-paced professional office environment; handle or operate standard office equipment and occasionally lift up to 10 pounds. Minimum Skill Requirements
• Ability to interact and work with diverse communities and personalities in a professional and helpful manner;
• Proficiency with standard office equipment.
• Ability to communicate with members and colleagues effectively and provide and receive feedback professionally;
• Strong organizational skills including, but not limited to, calendar and email management and ability to prioritize tasks as needed;
• Ability to follow-up and complete tasks. Preferred Education and Work Experience
• High School diploma with more than 2 years of professional work experience; or
• Clerical training and/or certificate with related professional work experience.
• Prior legislative or related work experience for elected or appointed officials, advocacy groups or non-profit organizations is preferred.
• Proficiency with Microsoft Word, Excel, and Outlook is highly desirable, as is experience managing calendars and scheduling, creating mail merges, data entry, and filing. Position Type/Expected Hours of Work: This is a full-time position with a minimum of 37.5 hours per week. The work week typically runs Monday through Friday, but hours may vary and may include evening and weekend work to support the Member's legislative or constituent activities. This position is office-based at the Massachusetts State House. To Apply: Applicants should apply directly to MassCareers by submitting a resume and cover letter The House of Representatives is an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity/expression, disability, military obligations, veteran status, or any other class protected by federal or state law. Job: Administrative Services Organization: House of Representatives Title: Receptionist - Massachusetts House of Representatives Location: Massachusetts-Boston - State House Requisition ID: 250003TH