Workplace Experience & Office Coordinator
Location: Boston, MA
Job Type: Full-Time
Are you a proactive, detail-oriented professional who thrives in a dynamic environment? Join our team as a Workplace Experience & Office Coordinator at a premier law firm in Boston. In this role, you'll ensure seamless office operations, provide top-tier hospitality, and create a welcoming experience for employees and visitors alike.
Key Responsibilities
Workplace Support & Reception
Serve as the primary point of contact for office support, ensuring a polished and professional environment.
Conduct regular walkthroughs to maintain cleanliness and organization in shared spaces, including the mailroom, printing stations, conference rooms, lounge, wellness room, and kitchen.
Manage weekly lunch catering-place orders, set up, and handle cleanup.
Restock snacks, coffee, and office supplies while keeping spending within budget.
Assist in coordinating office events such as holiday celebrations, promotions, and town halls.
Administrative & Space Management
Deliver high-level customer service at the front desk, handling calls, emails, and visitor support.
Register visitors with building security, issue temporary badges, and manage permanent access for new hires.
Oversee space management and coordinate conference room reservations for clients and visitors.
Maintain and update office Standard Operating Procedures and Vendor Certificates of Insurance.
Assist with internal office communications and coordinate IT support as needed.
Review workplace-related invoices for accuracy and process payments through Accounts Payable.
Mail & Print Services
Receive, sort, and distribute incoming mail, packages, and courier deliveries promptly.
Prepare and ship packages via FedEx, USPS, and courier services as needed.
Maintain and troubleshoot office printing equipment, including binding and production services.
What We're Looking For:
A customer-focused mindset with a passion for creating a positive office experience.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Excellent communication and problem-solving abilities.
Proficiency in Microsoft Office and familiarity with office technology.
Previous experience in office support, reception, facilities, or hospitality within a corporate or legal setting is a plus.
If you're ready to be the backbone of a well-run, high-energy office in Boston, we'd love to hear from you
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.