Receptionist

Baltimore, Maryland

MileOne Autogroup
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Job Description

Heritage Body Shop is busy and we need to add a customer-centric team member to provide high-level customer support to our customers. We are looking for a full-time receptionist, and this role has great potential for advancement from within. Body Shop receptionists often have opportunities to advance to Estimator roles within the organization.

This role is scheduled from 9 AM to 6 PM, Monday through Friday.

Experience Everything MileOne has to Offer:
-$15.00 - $17.00 per hour
- Great opportunities for advancement
- Positive, success-driven work environment

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs designed to help our employees and their families succeed at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.

Summary:

The Body Shop Receptionist receives callers at the collision center, determines the nature of their business, and directs them to their destination. This person also routes incoming calls, takes messages, and provides basic information to all callers.

Essential Duties:
- Answers incoming phone calls
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists with clerical duties as requested

Qualifications:
- Two years related experience and/or training; or an equivalent combination of education and experience
- Automotive Dealership or Collision Center experience preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills

MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Salary Range
$15.00 - $17.00 Hour

Heritage Certified Collision Center

Post Internally and Externally

Zip Code
21227
Date Posted: 18 March 2025
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