Job description
Are you outgoing and customer-focused? Do you enjoy working with the public? Would you enjoy the flexibility of working with a small business? If you answered yes to these questions, working for a State Farm Agent may be the career for you.
We are in an extremely competitive environment and are looking for candidates to help us grow our business and assist our current clientele.
We're Looking for Someone Who
- Has an outgoing personality and strong verbal skills
- Has great work ethic
- Has customer service experience
- Is community driven and enjoys helping others
- Can work well with a team to reach group goals
- Is self-motivated to reach personal growth
- Is looking for a long-term career
- Is hard working, and can multi-task well
- Can thrive in a small office environment
What You'll Do
- Assist our Current Customers with their Policies: you will help answer the phone and any incoming questions from our policyholders. You will also be assigned tasks that will need to be worked each day which can include payments, documentation, additional information needed from our customers, and more.
- Build Lasting Relationships: ask questions and truly get to know who our customers are. We want to know our customers on a personal level to put ourselves in a position to build on that relationship for long period of time. We need someone who is willing to build rapport during every conversation.
- Cross Sell & Provide Coverage to Meet Needs: advise customers what coverage fits their needs and uncover additional needs. We are able to provide coverage for auto, home, life, health, businesses, and more.
- Become an Expert: we're not expecting you to come into the business knowing everything there is to know about insurance, and we're here to teach you. Utilize training and resources to become a professional in the industry.
Qualifications
- At least 1 - 3 years of customer service experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Can pass a background check
- Is already, or willing to be, properly licensed in Property & Casualty
Hours & Pay
- Monday through Friday 9am- 5pm
- $42,500 plus commissions (average $500-$800/mo)
- $500 signing bonus once licensing and training are complete
- Christmas Bonus
- 10 Days PTO
- Life & Disability Benefit
- 401k Retirement Plan with a Company Match
- Room to move up into a managerial or sales role
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent.
Angie Sue Brown State Farm Agency
1037 Monroe Dr NE