Receptionist & Administrative Assistant

Job Details

Job Location
OC - Ocala, FL

Position Type
Full Time

Education Level
2 Year Degree

Job Shift
Day

Job Category
Admin - Clerical

Description

This Receptionist & Administrative Assistant is responsible for a variety of responsibilities related to both general office administration and assistance in administrative and accounting functions.

Responsibilities:

• Serves as the first point of contact in handling customer inquiries and complaints
• Provides concierge level customer service to clients and customers
• Works with all preferred vendors, including professional photographers, contracts, etc.
• Maintains flexibility and prioritizes and manages shifting responsibilities as needed
• Displays professionalism, including confidentiality and discretion, at all times
• Performs all duties in adherence to Company standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors and co-workers
• Performs other duties as assigned

Qualifications

Education and Experience:

• High School Diploma or equivalent required, Associates Degree preferred
• 5+ years of previous administrative experience required, preferably in the residential community management or property management setting

Skills and Knowledge:

• Must be able to read, write and understand English with strong written and verbal communication skills
• Computer skills, including Microsoft Office, required
• Technologically savvy with the ability to learn new programs quickly and troubleshoot common issues
• Strong analytical skills with ability to analyze complex documents and problem solve
• Must have excellent attention to detail and high-level accuracy with documents.
• Excellent customer service skills with an ability empathize and build relationships with a variety of personalities
• Must possess a very high sense of urgency to meet/exceed established expectations and deadlines
• Proficient listening, writing, and editing skills
• Must be well organized, task-oriented, and have an ability to adapt readily to changing priorities in an environment with multiple deadlines

Personal Attributes:

• Strong interpersonal skills
• Honesty and integrity
• Team builder and team player
• Self-motivated and self-starter
• Inquisitive, detail-oriented
• Commitment to diversity, equity and inclusion

Organizational Relationships

• Reports to: Executive Assistant to the President
• Supervises: None

Certifications and Licenses

• A valid Florida Drivers License with acceptable driving history is preferred

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities. Drug free work place.