Receptionist/ Admin Front Desk Officer Princeton

Job Description

Securitas is seeking an Experienced Receptionist/Front Desk Security Officer in Princeton, NJ

Monday to Friday

$24-$28 an hour.

Job Summary: Manages the office and security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, and operational effectiveness.

Essential Functions (duties include, but are not limited to:)
Ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.
Reception of guests, understanding their needs of who to visit. (e.g. guest or audit)
Issue of (visitors) badges
Announcement to host(s)
Registration of (technical) contractors , visitors and other guests
Issue and registration of Keys
Answer phone calls
Interaction with couriers for sending packages & other items; Registration of incoming packages; Announcement to recipients
Sorting of incoming mail
Management of Stock and invoices
Maintain/Order an appropriate stock of visitors badges
Maintain/Order an appropriate stock of office supplies which can be used in the meeting rooms (like pens, whiteboard markers, flipcharts paper, etc)
Maintain/Order an appropriate stock of consumables for catering consumables (water, coffee, tea )
Support with Meeting room booking request (is automated system via Outlook); Management of setup meeting room.
Act as front desk for all related FM Issues and requests
Setup a light and pragmatic system for accepting customer service requests, complaints and compliments, using phone and E-mail.
Management of Taxi Service requests
Liaise with contracted service providers in order to secure agreed services and services levels are delivered and are executed according EHS policies and local legislations
Liaise with landlord
Maintain a professional and clean appearance of the reception and office at all times.
Provide support in emergency cases (I.e. answering of internal emergency number)
Follow up on incoming mail requests
Management of special request like lunches, beverages etc. (ordering, picking up at the supplier location and delivering at the meeting room)
Support & Management of EHS office related topics
First point of contact in case of alarm , call out procedure management during out of office hours
Create ITS ticket when issue have been identified in the meeting room equipments and other office issues
Manage the badge creation process in GLPG tool
Manage the assets and maintenance program in line with regulation and client asset management system
Performs tasks and duties of a similar nature and scope as required for assigned account.

Minimum Hiring Standards
Will need to be at least 21 years of age.
Will need to have a reliable means of communication (i.e. phone).
Will need to have reliable means of transportation (public or private).
Will need to have the legal right to work in the United States.
Will need to have the ability to speak, read, and write English.
Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months.
Willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Sora Licence or willing to obtain.

Education/Experience
Experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience, training, and/or testing)
If required for assigned accounts, must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
Knowledge of supervisory practices and procedures.
Skill in staff supervision, including assigning work and providing training and discipline.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Abilityto maintain professional composure when dealing with unusual circumstances.
Use of personal computer and spreadsheet software.
Planning,organizing and leadership skills.
Oral and written communications skills.
Strong customer service and service delivery orientation.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of project teams.
Ability to take initiative and achieve results.
Ability to carry out multiple assignments concurrently.
Ability to adapt to changes in the external environment and organization.

Securitas plays an essential role for our clients and in society. The Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client's employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

The Receptionist/Front Desk Officer is a highly customer service driven position. If you have receptionist, hospitality, or retail industry background, you are a great fit for this role.

Are you interested in being part of our Team?

• Apply quickly and efficiently online

• Weekly pay

• Competitive benefits

With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

EOE/M/F/Vet/Disabilities

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.