Quality Services Representative
Location: Remote
Job ID:
Pay Range: $17-20
The deadline to apply is 04/04/2025
This position is part of the Supplier Quality Services organization which coordinates resources and schedules for inspection services. The responsibilities for this position include:
- Assuring inspection resources are available and assigned at suppliers
- Coordinating the workflow for requesting, screening, and assigning new inspection resources
- Communication with 3rd party service companies to ensure resource requests are completed
- Resolving systems issues for inspectors and suppliers
- Scheduling Supplier Survey activities
- Crafting reports of upcoming or past due activities
- Communication of task completions or issues within the Supplier Quality organization
Takes and processes orders by telephone, internet, and correspondence from customers and representatives; quotes prices and delivery dates; checks stock and expediting information. Provides order status and pricing information to customer. Enters and maintains database records of customer profiles and prepares and maintains status reports. Acts as liaison between customer and factory in expediting orders. Processes and makes adjustments to database for returned goods by entering orders, credits, etc. Within parameters expedites emergency orders upon customer requests. Maintains knowledge of company products and customer service processes.
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.