QubicaAMF Worldwide LLC, a leading manufacturer in the industry, is seeking a dedicated and experienced Quality Manager to join our team. The quality manager will provide leadership and management of the Quality Management System, including supplier, manufacturing, and warehouse quality within an electro-mechanical products business. The quality manager will also promote quality achievement and lean performance improvement throughout the Richmond organization. The Quality Manager will lead a team, collaborate with suppliers, production, engineering, and purchasing teams, and implement continuous improvement initiatives to meet or exceed customer expectations and regulatory requirements. Essential Functions
- Oversee the quality management systems effective review, documentation, communication, implementation, and drive improvements.
- Drive supplier quality to ensure reliable delivery of quality products through collaboration, audits, and evaluations.
- Manage and maintain the companys quality inspection and product release programs for incoming and in-process materials and finished goods.
- Ensure tests, procedures, and audits are correctly understood, carried out, and evaluated, and that product modifications are investigated and corrected if necessary.
- Maintain a corrective action system to analyze and correct non-conforming conditions and complaints.
- Plan, lead, train, mentor, organize, and supervise the peoples work under his/her responsibility.
- Utilize Lean tools and continuous improvement methodologies to improve plant quality, performance, and customer satisfaction.
- Supervisory Responsibilities
- The position will have direct reports.
- Priority Setting
- Formulate and manage the development and implementation of goals, objectives, budgets, policies, procedures, and systems for QA/QC.
- Analyze input from technical support, installation teams, and customers, as well as shipment defect information for quality trends to help set and drive operations quality improvement priorities.
- Implement performance measurements to effectively evaluate operational quality, performance, process, and product quality trends. Use the results to target improvement efforts.
- Cross Functional
- Effectively interact with Production, Purchasing, and Development teams to maintain product supply and help introduce new products.
- Work with purchasing and engineering staff to establish quality criteria and control plans for key suppliers.
- Assess supplier capabilities and monitor supplier quality to ensure desired performance levels.
- Coordinating necessary personnel for internal, customer, and third-party quality audits.
- Develop processes and control plans to monitor and audit production line quality and finished goods.
- Competencies/Qualifications
- Strong analytical skills and process focus with a collaborative but results-based leadership style.
- Ability to communicate effectively, to motivate the team, and to collaborate with others.
- Strong communication and interpersonal skills for effective collaboration across various functions toward reaching practical decisions.
- Work Environment
- While performing the duties of this job, the employee regularly works in a warehouse environment where higher levels of noise, dust, and activity can be expected. This is a non-temperature-controlled warehouse where temperatures can be hot in the summer and cold in the winter. There is frequent exposure to moving parts.
- Physical Demands
- The employee must frequently stand, walk, use hands and fingers to handle or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
- Travel required
- As required for domestic and international business.
- Required education and experience
- BS in engineering, manufacturing, quality, or related degree.
- 5- 7 years of experience leading a quality management role with a low-to-mid-volume discrete product manufacturing environment.
- 1-3 years lean, kaizen, value stream, correction actions,5s, mistake proofing training.
- Understand GD&T and other standard engineering drawing symbology. Understand the use of gauges, CMM, and other tools and techniques.
Competitive compensation and benefits include medical/dental/vision insurance, 401k with employer contribution, PTO, paid Holidays, and an on-site fitness center.
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