Quality Manager
Application Deadline: 30 May 2025
Department: Technical
Employment Type: Permanent
Location: Battersea, London
Reporting To: Sean Burke
Description
St James was established in 1996, originally as a joint venture between the Berkeley Group and Thames Water. A wholly owned subsidiary of Berkeley Group since 2007, the company has built a reputation as a design-conscious developer regenerating brownfield sites into attractive developments that create desirable places to live and positively impact the local area.
St William, a joint venture between National Grid and Berkeley Group, is redefining urban regeneration by transforming industrial sites into sustainable, thriving communities across London and the South of England. Backed by two industry leaders, we handle complex technical projects, delivering high-quality developments loved by residents.
The Role
Overall responsibility for quality assurance and control across the business region. Support business leadership to promote best practices in quality assurance, fostering a 'quality' culture across all departments. Provide support to project teams to ensure compliance with Group quality standards and processes.
- Manage the division's quality management processes to ensure digital construction processes are implemented and maintained.
- Collaborate with senior production managers to ensure adherence to Berkeley Group quality standards.
- Develop and implement new quality processes as needed.
- Assist in tenders and pre-qualification processes, advising on quality risks and best practices.
- Oversee project quality control plans and their execution.
- Manage quality aspects of project mobilization, from Building Safety Gateway 1 sign-off to effective translation of quality requirements.
- Lead the division's audit program, ensuring internal and external compliance checks, including supply chain audits and high-risk reviews.
- Engage with contractors and participate in supply chain activities.
- Ensure timely and accurate KPI reporting.
- Facilitate Division's Quality Leadership meetings.
- Promote a risk prevention culture and continuous improvement at all levels.
- Drive cultural change and improve business performance to meet strategic goals, embodying company values in all stakeholder interactions.
- Conduct competency and performance evaluations for team members.
- Develop and implement internal quality training programs for relevant departments.
Experience Required
- Degree-level education or Level 6 qualification in a relevant field (preferably construction management or engineering).
- ISO 9001 Lead Auditor Certification.
- Experience with quality management systems.
- Strong IT and data analysis skills.
- Excellent communication and interpersonal skills for engaging at various levels within the business.
- Passion for delivering exceptional quality assurance and customer satisfaction.
- Leadership and stakeholder management capabilities.
- Flexibility and initiative to adapt to different work situations and find solutions.
Why Join Us?
- 25 days annual leave, increasing to 33 days with service.
- Health and wellbeing benefits, including Private Medical Insurance.
- Lifestyle benefits via an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard full-time office hours are 8am-5pm with core hours from 9am-4pm. Due to the role's nature, onsite presence is required 5 days a week.