Quality Manager

Grand Rapids, Michigan

Roskam Baking
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Job Description:

Key Responsibilities:

The Quality Manager leads a team of Quality Supervisors and Technicians and is responsible for managing food safety and quality within a business unit. Activities include implementing, leading and managing food safety and food quality programs, developing and strengthening customer relations, providing a strong floor leadership presence and delivering continuous improvement. The individual will be required to provide direction, lead and manage projects, coordinate actions and deliver tangible results/improvements. Core responsibilities will include the following:
  • Lead and manage a quality team and ensure resources are actively engaged
  • Proactively plan, identify, develop and implement process and quality system improvements to meet Roskam policy, customer requirements, and/or SQF requirements
  • Conduct process and/or product risk assessments
  • Develop and implement preventive controls aligned with regulatory requirements
  • Develop corrective/preventative action plans, leveraging internal resources to deliver results
  • Promote GMP compliance
  • Manage internal and external audit schedules
  • Deliver and manage training programs
  • Professionally represent quality to external customers and governmental agencies.
  • Deliver continuous improvement (reduce/prevent internal failures, deliver right first time)
  • Manage and mitigate food safety and quality risk
Required and Preferred Qualifications

Required:
  • Demonstrated people and team leadership skills (3+ years of supervisory experience)
  • Strong working knowledge of quality systems (5+ years of food safety/quality system management)
  • Demonstrated experience with GFSI quality system implementation and management
  • Experience with FDA and GMP's
  • Strong interpersonal skills to include team building and oral communication
  • Strong customer facing and presentation skills
  • Strong project management and planning skills
  • Demonstrated data analysis and statistical process control skills
  • Demonstrated accomplishment in the area of continuous improvement
  • Strong documentation skills
Preferred:
  • BS degree in Biology, Chemistry, Engineering, Food Science or a related scientific field
  • Demonstrated SQF implementation skills
  • Strong regulatory awareness in the food sector

We are excited to introduce you to all that Roskam has to offer-from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.
Date Posted: 07 April 2025
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