Job Title: Quality Assurance (QA) Manager
Location: East Midlands, UK
Employment Type: Full-Time, Permanent
Salary: 45,000 - 50,000 per annum + benefits
Industry: Food Manufacturing / FMCG
Are you a passionate quality leader ready to make a real impact in a fast-paced manufacturing environment? We're looking for an experienced QA Manager to lead the Quality Assurance function at a key production site, driving excellence in food safety, compliance, and continuous improvement.
About the Role
As QA Manager, you'll be responsible for setting the QA strategy and leading a dedicated team to ensure the highest standards of product quality and safety. Reporting directly to the Site Director, you'll play a pivotal role in audit readiness, customer relationship management, and fostering a proactive quality culture across the site.
Key Responsibilities
- Lead and develop a high-performing QA team across multiple shifts.
- Ensure audit readiness and compliance with BRC, HACCP, and GMP standards.
- Act as the primary contact for customer quality matters, driving issue resolution and continuous improvement.
- Oversee QA checks, verifications, and documentation across all operational areas.
- Manage supplier non-conformance reporting and root cause analysis.
- Drive quality risk management and trend analysis to support proactive decision-making.
- Lead complaint reduction initiatives through data-driven strategies.
- Champion a 'right-first-time' culture and continuous improvement mindset.
- Monitor QA KPIs and report performance to site leadership.
- Support training, onboarding, and capability building within the QA team.
- Promote a strong food safety and quality culture across departments.
About You
Essential Experience & Skills:
- Proven experience in QA management within food manufacturing or a regulated production environment.
- Strong leadership skills with a track record of team development and performance management.
- In-depth knowledge of food safety systems (HACCP, BRC, GMP).
- Excellent communication, stakeholder management, and problem-solving abilities.
- Proficient in root cause analysis and non-conformance handling.
- HACCP Level 3 and Food Safety Level 3 (or equivalent).
Personal Attributes:
- Proactive, solutions-focused, and detail-oriented.
- Resilient and adaptable leader with a passion for quality.
- Collaborative and inclusive, with a strong sense of accountability.
Why Join Us?
You'll be part of a values-driven organisation that champions expertise, innovation, inclusivity, and wellbeing. We're committed to creating a workplace where everyone can thrive and contribute to delivering exceptional products to our customers.