Quality Manager

Title: Quality Manager
Position Level: 9 Exempt
Reports to: Technical Manager
General Job Qualifications:
A degree in Biological Sciences, Chemistry, Engineering, or a related field is preferred, but experience may be considered in place of a degree. Experience must include a minimum of five years in a leadership role in quality control (QC) and/or rubber laboratory/rubber processing. Must have a strong understanding of quality management systems and standards. Can manage people and multiple projects. Excellent communication, computer, and organizational skills. Capable of multitasking in a fast-paced, multi-product line manufacturing environment. Self-motivated, detail-oriented, and able to work independently.
Essential Duties and Responsibilities:
Responsible for all quality activities.
Maintain quality activities and ensure compliance with required standards, regulations, and customer
requirements.
Audit, correct, and report any product non-conformities and scrap related to non-adherence or changes
related to the quality management system.
Develop and maintain documentation for ISO activities as the Management Representative.
Review ISO procedures and conduct training to ensure compliance with the standard.
Oversee and supervise the quality team, including lab technicians and quality technicians.
Interface with regulatory agencies such as UL, NSF, AWWA, and EPA to secure and maintain necessary
listings.
Report on KPIs and collaborate with manufacturing and engineering to address any undesired quality
issues.
Manage the testing laboratory.
Provide technical support to manufacturing and customers.
Act as a gatekeeper for new technologies.
Work with other departments and areas to communicate audit findings and quality issues and improve
areas of concern.
Strong ERP systems and computer software, including MS Office experience (e.g., SAP, JDE, Excel, etc.)
Adhere to all company policies and procedures.
Other duties as assigned.