QMS/ Quality Management Specialist
Wichita, KS
Onsite
Job Description:
- Serve as the quality customer interface and assist the customer throughout production and delivery on complex accounts, tasks and projects.
- Provide product manufacturing and delivery status. Facilitate and lead resolution of customer concerns.
- Complete administrative tasks that support customer requirements. Engage and lead stakeholders to ensure a positive customer experience.
- Lead in the identification and execution of improvement activities aimed at enhancing the customer experience and increasing efficiency.
- Provide customer orientations around safety, production, delivery processes and the Quality Management System. Coordinate and communicate applicable production records with the customer.
Required Skills:
- - Microsoft Office
- - Customer facing roles / experience working with customers
Preferred Skills:
- - Prior aviation experience
- - Background in quality
Education/experience :
(e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience , 7 years' related work experience, etc.).