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Responsibilities:
- Develop and maintain documents and procedures related to quality standards, risk analysis, lessons learned from product recalls, complaints, scrap, and rework, and retain documented information as evidence.
- Create and maintain quality systems documentation, such as quality procedures, and work instructions
- Utilize basic quality tools along with problem solving and lean manufacturing techniques in the support of continuous improvement, root cause analysis, CAPA program, promoting lessons learned process
- Design and implement audits and control plans for products to ensure product quality targets are met
- Monitor all manufacturing processes and assess product quality to determine adequacy, capability and ability to comply with customer specifications and company's specifications
- Maintain and monitor quality assurance KPIs and standards
- Perform and ensure quality conformance through dimensional checks and metrology for all products (NPD & Regular production)
- Perform process scrap analysis and present internal scrap reports
- Investigate non-conformances and customer complaints, lead completion of root cause analysis, implement corrective actions, and monitor progress and improvements
- Interpret prints and measurement tools (GD&T).
- Applies statistical process control (SPC) methods for analysing data to evaluate the current process and process changes. Executes statistical process controls for critical to quality (CTQ) characteristics
- Responsible for PPAP document preparation for all new products and if necessary, for existing products due to design/process changes.
- Assist suppliers to maintain 100% PPAP compliance for all pre-production and production builds
- Supports the final inspection department which may include direct inspection, testing, documentation, and analysis to ensure quality and on-time delivery goals are achieved
- Actively participates in the internal audit program to identify quality improvement/failure prevention opportunities, and ensures corrective actions are implemented.
- Monitor every manufacturing processes and assess product quality to determine adequacy, capability and ability to comply with customer specifications and company's specifications
- Leads and performs activities to reduce the cost of quality (warranty, scrap, and rework) using effective problem-solving methods to collect, analyse, and report data in order to prioritize (FMEA) activities that ensure resolution of repeat issues, using 8D problem solving where appropriate.
About You:
- Proficient in 8D Problem solving techniques, FMEA, CAPA, Fishbone Diagram, Root Cause analysis, CTQ, GD&T, SPC
- Proficient in PPAP, Control Plan, and Gauge R&R.
- Experience in QMS (ISO 9001, ISO 13485)
- Excellent communications skills - Verbal & Written
- Proficient in Microsoft Suite - Word, Excel, Power point
- Strong organizational & planning skills
- Excellent analytical & problem-solving skills
- Bachelors in Engineering
- 2+ years of Quality Engineering Experience
- Experience in a manufacturing environment
Date Posted: 04 June 2025
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