Essential Duties and Responsibilities (Includes but not limited to the following):
- Commence and maintain communications with customers on timeframes, quality issues
- and corrective actions
- Provide weekly and monthly reports for Non conformances, customer's returns and maintain a closed loop corrective actions program
- Perform Internal and external audits.
- Manage MRB Process in conjunction with production managers and supervisors for RMA disposition and Non conforming material disposition
- Working in conjunction with production personnel to respond to all customer's corrective actions (SCARS)
- Develops, implements, and monitors information systems controls to ensure data accuracy, security, regulatory compliance and team awareness.
- Assist with quality programs to maintain quality certifications. (I.e. ISO 9001/ISO 13485)
Knowledge & Skill Requirements:
Strong Computer skills required for reports, charts, data analysis and presentations.
Able to interpret blue prints using G.D. & T.
Able to inspect parts using commonly used inspection tools is a +
Highly refined communications skills required.
Education/Experience Requirements:
- Requires a bachelor's degree and minimum 3 years of experience in the field of
- engineering, project management or quality assurance.
- Experience with plastic Manufacturing is a big plus
- Quality engineering experience, CQE certified a +.
- Experience with failure analysis, RMA process, SPC development
- Certified Auditor, a big +