Quality Assurance Manager

Primo Brands is a leading branded beverage company in North America, specializing in healthy hydration. We offer an extensive portfolio of highly recognizable, sustainably sourced, and conveniently packaged beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via MyADP.

Compensation ranges from $102,000 to $130,000.

Residents of Quebec, Canada, or nearby areas such as Mississauga, Nicolet, or Athelstan are encouraged to apply.

The QA Manager will be responsible for developing and managing the quality control environments for bottled water production at multiple Canadian sites. The role includes leading the implementation of the Primo Brands Waters Quality System, developing procedures for monitoring raw materials and finished products, and ensuring compliance with quality standards.

• Ensure compliance and record-keeping for quality checks, testing, sampling, and sanitation activities.
• Prepare for and resolve issues related to all company quality audits.
• Analyze and lead initiatives addressing quality and customer complaints.
• Serve as the primary liaison with the Customer Service Center, Consumer Affairs, and consumers regarding quality issues.
• Lead quality initiatives within the plant, including the implementation of the Primo Brands Waters Quality System.
• Maintain permits and licenses for the plant.
• Manage budgeting, purchasing, and inventory of supplies such as filters, chemicals, and lab materials.
• Oversee Food Safety Quality Systems (FSQS), FSSC 22000 standards, and regulatory requirements across multiple sites.
• Represent the plant in quality forums and initiatives.
• Coordinate with vendors and develop good relationships.
• Manage performance and development of the Plant QA Department.
• Develop initiatives to improve plant performance and ensure compliance with standards.
• Provide leadership to the QA Department and liaise with corporate QA, laboratories, and regulatory agencies (CBWA, CFIA, FDA, IBWA, EPA).

• Bachelor's degree in chemistry, biological sciences, or a related technical field; Master's preferred.
• 5-8 years of QA management experience in beverage or food products.
• Bilingual in English and French preferred.
• Experience managing microbiology laboratories.
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design.
• Strong analytical, problem-solving, administrative, and computer skills.
• Self-directed, proactive, mature, and effective in management roles.

Primo Brands' portfolio includes billion-dollar brands like Poland Spring and Pure Life, as well as premium, regional, and flavored water brands. Our extensive offerings foster consumer connectivity through recurring purchases and innovative water dispensers. With over 11,000 associates, we are committed to providing healthy hydration, fostering a respectful culture, and ensuring sustainability.

Primo Brands encourages applications from people with disabilities. Reasonable accommodations will be provided upon request during the selection process.