Quality Assurance Manager

Carrollton, Texas

ViaPlus
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ABOUT VIAPLUS:

ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.



We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients


.
We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a "one account" feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue - all while providing exceptional customer servic


e.
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com

ABOUT VINCI HIG

HWAYSVINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experi


ence.
More inform

ation:

ghways


oncess
JOB
PROFILE: Quality and Compliance


Manager
JOB LO
CATION: Carrol


lton, TX
JOB RESPONSI

BILITIES:The arrangement of the listed duties does not indicate their significance or the amount of time allocated to each duty. Additional responsibilities may also be

  • assigned.The Quality and Compliance Manager manages the quality assurance and complian
  • ce teams.Identifies, evaluates, selects, and utilizes tools and methodologies to ensure our products and services comply with our internal requirements and client requirements. Identifies defects and complies with quality s
  • tandards.Evaluate and define the validation methods to be use to confirm compliance with the company's requirements and client requ
  • irements.Identify and implement improvements to the quality assurance process, and recommend alternative validation methods a
  • s needed.Responsible for creating, modifying, and endorsing quality assurance plans and procedures. This position will be reporting directly to a senior
  • manager.Manages subordinate staff in the day-to-day performance of th
  • eir jobs.Ensures project/department milestones/goals are met and adhere to approved timelines and
  • budgets.Exercises complete control over personnel actions related to quality assurance and compliance va
  • lidation.Comprehensive understanding of the operational procedures and processes within the function and de
  • partment.Represent the organization and project in meetings and conferences associated with quality assurance and complian
  • ce topicsInteract and coordinate with senior management and client leadership on quality assurance issues and

planning
QUALI

FICATIONS:In order to excel in this role, it is important for the candidate to proficiently carry out all necessary responsibilities. The qualifications mentioned below reflect the necessary knowledge, skills, and abilities. Reasonable adjustments can be made to accommodate individuals with disabilities so they can fulfil essent

  • ial tasks.Along with your team, evaluate proposed software changes and what their impact may be on performance, scalability, and r
  • eliabilityEngage with Quality Assurance staff to provide guidance, mentoring, and training on how to be more effective and
  • efficientDefine, implement, and maintain quality assurance methodologies and processes that all stakeholders can rally behind, and that are in line with the larger Quality Assurance or
  • ganizationEnsure that performance and scalability is an integral component of all quality assurance and compliance validation strategies and pro
  • ject plansEnsure approved software development quality standards, processes, and procedures are a
  • dhered to.Make recommendations on the adoption of industry best
  • -practicesPartner with the project team(s) to collect the data for the identified metrics per the project's defined process and provide analysis of tho
  • se metricsRoll up Software Quality Assurance metrics across application development
  • projects.Ensuring all components of the software applications and systems for ViaPlus projects, is properly documented for each month
  • ly releaseWorking in an Agile Project and Development Methodology environment, you will be performing multiple software quality assur
  • ance tasksReviewing for release content with the technical writer for release notes and o

nline help
EDUCATION &

  • EXPERIENCE:A minimum relevant degree in one of the following disciplines, such as a Bachelor's or Master's degree in Computer Science, System Engineering, Computer Engineering, Technical, Business, or Information
  • Technology.Three (3) years of experience in the related area as an individual contributor i
  • s required.One (1) to three (3) years of supervisory experience i
  • s required.Candidates with the following or similar certificates are preferred, but not necessary: CSTE,

CAST, ISTQB
SUPERVISORY RESP

ONSIBILITIESThis position has supervisory responsibilities. People management: They act as a people manager by partnering within the organization to attract the right professional services leadership and talent to ensure their team is staffed according to requirements and all team members are fully utilized. They ensure that employees reporting to them are engaged and understand their career opportunities, by taking responsibility for the development and training of their t



eam members.

WO

RK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually mod


  • erate to loud.
    Travel m

ay be required.
Date Posted: 02 May 2025
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