Quality Assurance

Quality Assurance (QA) Analyst at BGB Group (View all jobs)

Kansas City, MO

BGB Group

Quality Assurance (QA) Analyst

Our Agency

BGB is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.

Role Overview

BGB Group is seeking a Quality Assurance (QA) Analyst to support the testing and quality assurance processes across digital projects in the biopharma industry. This role ensures the accuracy, functionality, and compliance of digital assets, including web applications, interactive media, and data-driven content, while adhering to GMP, FDA regulations, and industry standards.

The QA Analyst will collaborate with developers, designers, project managers, and compliance teams to implement best QA practices, optimize testing workflows, and drive continuous quality improvements. This position requires strong attention to detail, experience with automated and manual testing, and the ability to troubleshoot and resolve issues efficiently.

Key Responsibilities

Quality Assurance Strategy & Execution

Develop and implement QA strategies, frameworks, and testing plans for digital and data-driven projects.

Conduct manual and automated testing to validate functionality, performance, and usability across platforms (e.g., Selenium, TestRail, Cypress).

Ensure compliance with GMP, FDA regulations, ADA, WCAG, and other industry standards.

Perform cross-browser and cross-device testing to ensure consistent user experience.

Testing & Issue Resolution

Execute functional, regression, integration, and user acceptance testing (UAT) for digital assets.

Identify, document, and track defects using bug-tracking tools (e.g., Jira, Asana, ).

Work with development and project teams to troubleshoot and resolve issues efficiently.

Process Optimization & Best Practices

Establish QA workflows and standard operating procedures (SOPs) for improved efficiency and consistency.

Implement automated testing tools where applicable to streamline quality control.

Define key performance indicators (KPIs) and continuously monitor quality improvements.

Stay up to date on emerging QA methodologies, tools, and industry trends.

Collaboration & Cross-Functional Coordination

Work closely with developers, designers, and project managers to integrate QA into the production cycle.

Provide QA training and best practice guidelines for internal teams.

Collaborate with compliance and regulatory teams to ensure adherence to industry and legal requirements.

Communicate quality metrics and status reports to stakeholders.

Qualifications & Skills

Experience

3+ years of experience in quality assurance, testing, or digital production quality control.

Experience in biopharma, healthcare, or life sciences is preferred.

Strong background in testing digital assets, web applications, and marketing content.

Technical & Functional Skills

Proficiency in QA methodologies, tools, and frameworks.

Experience with automated testing tools (e.g., Selenium, Cypress, TestRail).

Familiarity with web technologies (HTML, CSS, JavaScript), CMS platforms, and digital analytics.

Strong understanding of accessibility standards (WCAG, ADA compliance).

Experience with bug tracking and project management tools (e.g., Jira, Asana, ).

Soft Skills & Leadership

Strong attention to detail with an analytical mindset.

Ability to manage multiple projects in a fast-paced, deadline-driven environment.

Excellent communication and collaboration skills with cross-functional teams.

Problem-solving mindset with the ability to troubleshoot and recommend solutions.

BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.