About Clear Demand: Clear Demand is a leading provider of AI-driven pricing, promotion, and markdown optimization solutions for retailers and suppliers. Our innovative platform helps businesses enhance profitability, improve demand forecasting, and drive data-driven decision-making. We empower organizations to maximize their revenue potential through intelligent pricing strategies.
Job Summary:
We are looking for an experienced and proactive QA Manager to lead the quality engineering efforts for our SaaS-based products. The ideal candidate will drive quality strategy and execution across our multi-tenant cloud platform, ensuring product reliability, performance, and scalability. You will lead a high-performing team of QA engineers (manual and automation), work closely with product and engineering teams(US and India), and play a critical role in delivering high-quality, secure, and stable releases to enterprise customers.
Key Responsibilities:
- Define and implement comprehensive QA processes, standards, and best practices for SaaS environments.
- Build and manage a team of QA engineers; mentor, guide, and grow talent across manual and automated testing.
- Own the test lifecycle including test planning, case creation, execution, automation, and reporting.
- Ensure robust test coverage for functional, performance, security, regression, and scalability aspects.
- Champion test automation and CI/CD pipeline integration for faster and more reliable releases.
- Collaborate with Product Management, DevOps, and Engineering teams to ensure high-quality software delivery.
- Drive root cause analysis and continuous improvement efforts based on defects and incidents.
- Establish and track key QA metrics (e.g., defect density, test coverage, release quality) to monitor product health.
- Maintain quality standards across environments-staging, UAT, and production-through structured QA gates.
- Stay updated on industry trends in SaaS QA tools, techniques, and standards, and bring innovation into the team.
Qualifications and Experience:
8+ years of professional experience in software testing across the complete SDLC.
- Strong hands-on experience with automation and performance testing tools (e.g., Selenium, JMeter, Gatling, Grinder).
- Proficient in automated REST API testing.
- Basic programming skills in PHP, Python, or Java.
- Solid understanding of relational databases such as PostgreSQL, MySQL, or MSSQL.
- Experience working in a continuous integration/continuous delivery (CI/CD) development environment.
- Knowledge of testing methodologies, tools, and best practices.
- Familiarity with Behavior-Driven Development (BDD) and/or Test-Driven Development (TDD) is a plus.
- Strong analytical, organizational, and communication skills.
- Self-motivated, proactive, and capable of working independently or collaboratively.