Our banking client is seeking a QA Automation Lead to join their team for a 3+ month contract-to-hire opportunity. Hybrid- Columbus, Ohio (3 days onsite, 2 days remote)Position Overview: The Client Salesforce Center of Excellence (COE) is seeking a QA Automation Lead who will be responsible for designing, developing, and overseeing the implementation of automation solutions for web-based applications, with a particular emphasis on integrating Salesforce platforms and processes. This role combines technical expertise in automation development with strong analytical skills and leadership capabilities. The successful candidate will collaborate with cross-functional teams and ensure that Salesforce automation framework and processes are optimized for quality, efficiency, and scalability.
Experience: - 5+ years of experience in QA, including designing and developing test automation frameworks.
- 3+ years of hands-on experience with WebDriver IO.
- 1+ years of experience in API Automation using tools like Rest Assured, Postman, or ReadyAPI.
- 1+ years of experience in Azure DevOps for defect management, test management, and repository usage.
Technical Skills: - Proficiency in test automation tools and techniques, including functional, regression, and integration.
- Strong understanding of Salesforce Sales/Service Clouds and web component automation.
- Familiarity with Agile methodologies and Test-Driven Development (TDD) or Acceptance Test-Driven Development (ATDD).
- Knowledge of web development frameworks, such as WebDriver IO.
Key Responsibilities:Testing and Quality Assurance: - Conduct functional, integration, regression, and system testing for Salesforce platforms.
- Identify areas for improvement in test processes, analyze results, and troubleshoot defects.
- Ensure comprehensive test coverage and alignment with Agile delivery timelines.
- Create and maintain test documentation, including test strategies, plans, and data.
- Participate in requirement reviews to gain insights into functional specifications and provide feedback.
Automation: - Design, develop, and implement robust automation frameworks and test scripts for web applications and Salesforce integrations.
- Plan and prioritize automation tasks in alignment with project milestones and deadlines.
- Oversee the end-to-end automation testing process, from design to execution and reporting, ensuring Salesforce integrations are properly validated.
- Analyze test results, identify areas of improvement, and troubleshoot issues in automation scripts.
- Integrate automation frameworks with CI/CD pipelines to ensure seamless and efficient testing cycles.
- Work with DevOps teams to ensure that automated tests, including those for Salesforce integrations, are part of the build and release processes.
Collaboration and Leadership: - Work with scrum teams to plan and execute automation efforts in sprint-based delivery models.
- Provide training and technical direction to team members on automation frameworks and best practices.
- Partner with QA, development, and operations teams to integrate automation testing into the software development lifecycle.
- Deliver updates on test execution metrics and communicate results effectively to leadership.
- Work closely with project stakeholders to ensure alignment with business requirements and quality standards, particularly in Salesforce-driven processes.
- Act as an SME for Salesforce automation, including UI and API testing.
- Enhance cross-system integration testing capabilities, focusing on processing events and interacting with APIs.
Preferred Skills: - Strong communication and coordination skills for cross-team collaboration.
- Proficiency in Salesforce Apex, LWC, flows, triggers, and security best practices.
- Experience with Salesforce Marketing Cloud and MuleSoft is a plus.
- Experience with Salesforce Financial Services Cloud
- Ability to manage defect tracking and provide timely updates on resolutions.
- Must be driven, well-organized, and collaborative in fast-paced environments.
- Ability to multitask and meet deadlines while delivering high-quality results.
Preferred Qualifications: - Experience with cloud-based testing environments.
- Knowledge of containerization technologies (e.g., Docker, Kubernetes).
- Familiarity with performance testing tools and methodologies.
Advanced certifications in test automation, quality assurance, or Salesforce development/administration.