Identity & Access Management (IAM) Operations Analyst
Pittsburgh, PA
IntePros is seeking an IAM Operations Analyst to play a vital role in securing and managing access to critical systems and applications. We are looking for a proactive individual with a strong understanding of IAM lifecycle processes to help drive operational excellence.
Key Responsibilities:
- Establish and maintain client, account, user, and service entitlements within provisioning systems.
- Execute complex security administration tasks for applications to enable seamless access for internal and external clients.
- Manage the end-to-end IAM lifecycle, including user onboarding, modifications, and offboarding (Joiner, Mover, Leaver processes).
- Facilitate discussions between technical and non-technical stakeholders to ensure clarity in security administration processes, workflows, and support requirements.
- Ensure compliance with IAM policies and security best practices.
- Conduct research and investigations related to access setup issues and general security inquiries.
- Assist in security-related initiatives and projects to improve operational efficiency and client satisfaction.
Qualifications & Skills:
- Strong understanding of Identity & Access Management (IAM) lifecycle, compliance requirements, and security best practices.
- Excellent analytical skills with the ability to collect, organize, analyze, and interpret complex security-related data.
- Solid problem-solving abilities with a keen attention to detail.
- Effective verbal and written communication skills, with the ability to convey technical concepts to diverse audiences.