- Data Entry and Administrative Tasks : The staff will be responsible for entering data related to grievances into SDS, which will create grievances in our claims systems (VBA and HRP). This includes entering patient and provider data, attaching relevant documents to the system, and adding brief summaries of the received information.
- Mailroom Assistance: As needed, they may also assist in our mailroom with tasks such as mail outs, sorting returned mail, and entering mail-related data into spreadsheets.
- Productivity Expectations : The ideal candidates should be able to be trained and then work up to entering a minimum of 50-75+ grievances daily to help manage our growing inventory.
- Work Environment : The role may offer the possibility of working from home, depending on the needs of our downtown office/mailroom.
- Work Schedule : Candidates must be disciplined and available to work 40 hours per week, Monday through Friday, with the potential and willingness to work overtime based on inventory needs. We can be flexible on start times and work schedules, as needed
About NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. TThis range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.