About This Opportunity We are seeking a
Proposal Specialist (Customer Engagement Specialist) who will provide a broad spectrum of administrative services in support of Cascade's sales efforts. The role requires the ability to self-manage time and duties, a desire to learn on-the-go, and excellent organizational skills. The CE Specialist works within a team atmosphere and thrives in an environment of continuous learning and improvement. The CE Specialist interacts with and supports a group of internal customers focused on selling our work to utilities, corporations, and municipalities and managing internal systems. It is essential that the CE Specialist maintains a professional demeanor, be responsive to requests, and is able to prioritize competing demands. Independent judgment is required to plan, organize, and execute a diverse, rapidly changing array of tasks.
About Us Cascade Energy is a leading provider of energy efficiency, energy management, decarbonization, and sustainability solutions for the industrial, commercial, and public sectors across North America. We have a 30-year history of delivering high-value services through electric and gas utility-offered programs and directly to industrial and commercial enterprises. Cascade is an SOC 2-certified environment and a federal contractor.
As Cascade continues to evolve and grow, we will expand our impact and reach through technology investments and product-driven solutions in both the corporate and the utility markets. While the corporate market offers strong growth potential, the utility market remains a core part of Cascade's business. We plan to build and grow software-driven innovation that expands both our corporate and utility offerings.
Why work at Cascade? As a
100% Employee-Owned Company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.
In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about DEIA at Cascade by visiting
Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.
What You Will Be Doing:
- Providing general administrative support to members of the Proposal and Customer Engagement teams, including scheduling, planning, participating, and taking notes during meetings and all follow-up items.
- Working with the Sales Team to develop and maintain manuals for our Sales and Proposal processes (Sales Best Practices).
- Maintaining onboarding resources for all Customer Engagement team roles.
- Assisting with the administrative requirements of high-value proposals being developed for Cascade's existing and prospective customers in collaboration with the Business Development Directors, Proposal Coordinators, Business Analysts, and other teams across the company (Finance and Accounting, Legal, etc.).
- Helping to maintain a detailed internal repository of proposal materials, content, tools, and business information.
- Entering data into and helping maintain Cascade's customer relationship management (CRM) system, Pipedrive.
- Maintaining proposal tracking tool, working with Sales team to keep information updated.
- Creating new accounts and updating company information in procurement portals and monitoring lists of sales opportunities, along with managing Cascade's applications for trade ally status and keep our list of programs up to date.
This is a
full-time, non-exempt hourly position to be located in Portland, Oregon.
Qualifications Applicants for this role are required to have:
- Associates or Bachelor's degree preferred (or significant coursework completed), with preference for business administration, project management, or similar area of study.
- Two years or more of work experience in a team-based role.
- Familiarity with both SharePoint and CRM's
- Great attention to detail is a KEY requirement for this role
- A homework assignment or request for work samples will be included in the hiring process for this role.
A successful candidate should also demonstrate these
preferred characteristics and/or skills:
- Strong MS Office skills, especially Outlook and Word, and the ability to use Excel or other data analysis tools
- Critical thinking and exceptional problem-solving skills
- Proactive, resourceful, and highly motivated with effective communication skills and the ability to achieve results
For candidates whose experience may not align perfectly with all these preferred skills but can see themselves adding value in this role, we encourage you to still apply. Cascade is dedicated to building an inclusive and authentic workplace and places strong import on learning and development. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Compensation & Benefits Our total rewards include competitive pay and excellent benefits. These include health, vision, FSA or HSA options with an employer contribution, life insurance, short- and long-term disability insurance, paid parental leave, 401k retirement plan with a guaranteed 3% contribution, Employee Stock Ownership Program (ESOP), annual cash performance bonus, paid vacation, sick time, and an inclusive, flexible paid holiday policy, wellbeing contribution of $500 for HSA, FSA, or LSA (Lifestyle Spending Account).
This is a non-exempt, hourly role in Portland, Oregon. The range is $22.72 - $28.42/hr. ($47,250 - $59,115/year). However, final salary offered may vary depending on non-discriminatory factors such as job-related knowledge, skills and experiences, and geographical location if different than the above.
Application Process Please submit a current resume and a letter of interest describing why our team or the position resonates with you and how your experience makes you a great choice for the role.
Please combine both into one PDF document. - Please, no phone calls.
- Please, no outside recruiters or agencies.
- Cascade Energy is not able to provide sponsorship for work authorization in the U.S., which includes OPT.
AAP/EEO Statement Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter.
Click here to join our Talent Community - it's the best way to keep up with and learn more about Cascade Energy. In occasional mailings, we'll brief you on our industrial decarbonization efforts and share more about our company culture and what makes Cascade a great place to join and to grow.
AAP/EEO STATEMENT Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter. Cascade Energy uses the federal E-Verify system to determine eligibility for work in the United States and conducts post-job offer, pre-employment drug screening.