Property Operations Trainer

We are looking for a Property Operations Trainer to join our team in Plymouth, Minnesota.

About Us

Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed nearly $4 billion in real estate, representing 14,000 homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.

About You

You're passionate about your work, you're fast-paced, and you strive to help us continue our exponential growth. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset.

Responsibilities

Training Program Design & Delivery

• Develop and deliver training content focused on role-based responsibilities, operational processes, leadership skills, customer service, and system usage.
• Facilitate individual, group, and virtual training sessions using various methods (in-person, Teams, webinars, etc.).
• Customize content to reflect company policies, procedures, and property-specific needs.
• Evaluate training effectiveness through surveys, assessments, and performance reviews, making data-driven adjustments as needed.

Onboarding & Continued Education

• Lead onboarding programs for new Property Managers and other key onsite team members.
• Support the implementation of standardized onboarding processes to ensure consistency and efficiency across properties.

Train-the-Trainer Support

• Partner with Property Managers to enhance their ability to train and develop their onsite teams.
• Provide guidance, coaching, and tools that help managers facilitate engaging and effective training for their teams.
• Offer ongoing mentorship to property leaders, ensuring that they are equipped to reinforce training and performance expectations at the site level.

Collaboration & Partnership

• Work closely with Regional Managers to identify training needs and performance gaps at the site level.
• Collaborate with internal stakeholders (HR, Operations, Compliance, Systems, etc.) to align training content with broader company goals and initiatives.

Resource & Content Development

• Create and maintain training materials including manuals, guides, job aids, SOPs, and e-learning modules.
• Continuously evaluate training effectiveness and adjust content and approach based on feedback and observed outcomes.

Culture & Team Development

• Promote a culture of learning and growth by fostering collaboration, mentorship, and continuous improvement.
• Support initiatives that encourage cross-training and peer learning among property teams

Requirements

Education:

• High school diploma or equivalent.

Experience

• 3+ years of experience in property management, learning & development, or training-related roles.

Skills/Abilities:

• Strong drive and the ability to self-motivate in the face of multiple priorities while managing time efficiently.
• Strong interpersonal, oral and written communication skills.
• Computer skills: Microsoft Work & Excel, knowledge of internet, e mail and social media as it pertains to marketing the property.
• Exceptional communication skills and ability to interact with wide range of people.
• Strong drive and the ability to self-motivate in the face of multiple priorities while managing time efficiently.
• Must be organized, detail oriented and have good time management skills.
• High degree of professionalism; able to deal with extremely confidential information.
• Entrepreneurial mindset - loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear).
• High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes.
• Ability to perform the physical functions of the position, which may include, but are not limited to stationary work 85% of the time using a computer and applicable office equipment, ability to walk property, including up to 4 flights of stairs, and drive a vehicle to meet prospective employees.

Compensation and Benefits for Property Operations Trainer:

Pay Range: $63,700 - $83,700

Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role.

Roers offers a comprehensive benefits & perks package to full-time employees which may include:

• Health Plans - Medical, dental, vision, flex spending accounts, and HSA
• Family Leave - Paid birth & bonding leave
• Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability
• Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance
• 401(K) - 3% company match, 100% vested after 2 years of employment
• Competitive PTO - 3 weeks of PTO with immediate accrual, 7 paid holidays, 1 floating holiday, your birthday, and bereavement
• Health and Wellness - fitness membership reimbursement program
• Free stays in Roers' properties guest suits
• Rent Discount - 20% discount for employees living in Roers Companies properties
• Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completed 60 days of employment
• Charitable Match Program - Roers matches employee donations to charitable organizations
• Annual Company Conference
• Professional Development Opportunities
• Employee Assistance Programs

Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. E-verify Complaint.

Candidates will be required to pass a criminal background check and motor vehicle report.

In order to be considered for this position, applicants must complete a survey at this link: