XL Real Property Management is a prestigious property management company specializing in high-end luxury residences. Our portfolio includes some of the most sought-after properties, and we pride ourselves on delivering exceptional service to our discerning clientele. We are seeking an experienced and detail-oriented Property Manager to oversee the day-to-day operations of our exclusive properties and ensure that every aspect of the home is maintained to the highest standards.
As a Property Manager, you will be responsible for managing and maintaining luxury estates, ensuring a seamless living experience for the residents. This role requires a strong background in high-end property management, excellent communication skills, and a dedication to providing top-tier service. You will be the point of contact for all property-related concerns, managing vendors, overseeing staff, and maintaining the property's value and condition.
Key Responsibilities:
- Oversee the daily operations and management of luxury properties, ensuring exceptional service and attention to detail.
- Coordinate and supervise maintenance, repairs, and renovations to ensure properties are always in pristine condition.
- Act as the primary point of contact for owners, addressing concerns, requests, and ensuring a high level of satisfaction.
- Build and maintain relationships with vendors, contractors, and service providers, ensuring quality and timely work.
- Manage property budgets, track expenses, and ensure the property is operating efficiently and within budget.
- Ensure compliance with all local regulations and property-related laws.
- Provide regular property inspections to assess conditions and prevent issues before they arise.
- Develop and implement preventative maintenance programs to preserve the integrity of the property.
- Organize and oversee property projects, owner services, and special requests from residents.
Qualifications:
- Proven experience in luxury property management or high-end residential services (2+ years preferred).
- Strong knowledge of property maintenance, vendor management, and budgeting.
- Exceptional interpersonal and communication skills, with the ability to work confidently with high- & ultra-high-net-worth individuals.
- High level of discretion and professionalism when handling sensitive matters.
- Ability to manage multiple properties simultaneously while maintaining attention to detail.
- Strong problem-solving skills and the ability to handle emergencies and resolve issues promptly.
- A background in hospitality or customer service is highly desirable.
- Flexibility to work evenings, weekends, or on-call as needed.
Preferred Qualifications:
- Bachelor's degree preferred
- Bachelor's degree in real estate, business administration, or related field.
- Knowledge of smart home technology and modern luxury property features.
- Proficiency in Microsoft Office and Google Suite.
- Excellent communication, both verbal and written