Position: Resident Manager
Location: Torrance
Position Summary Join Our Team and Make an Impact.
Are you a passionate, highly organized, and experienced property manager with a proven track record of leading teams through successful lease-ups? Do you want to make a real difference in the lives of others by providing quality housing in the South Bay-Torrance, CA? If so, we want YOU to be part of our exciting new project.
We're looking for an exceptional Property Manager to lead the operations of a brand new Low Income Housing Tax Credit (LIHTC) property. This is a fantastic opportunity to shape the future of a vibrant community and work with a dynamic team of leasing and compliance professionals. You'll be at the forefront of our lease-up phase, setting the tone for an exceptional living experience for our residents.
What we Offer: - Payrate $34 to $38 per hour, commensurate on experience.
- Required to live on-site - 2-bedroom apartment
- Annual bonuses.
- Medical, Dental, Vision.
- Paid Time Off and Holiday Pay.
- 401K with match
What You'll Do:- Lead the Lease-Up Process: Oversee and drive the lease-up of the property, ensuring maximum occupancy while adhering to all LIHTC compliance and regulatory requirements.
- Team Leadership: Manage, inspire, and mentor a dedicated team of leasing agents, compliance specialists, and maintenance staff to deliver outstanding customer service.
- Compliance & Reporting: Ensure all aspects of tenant eligibility, income verification, and documentation meet LIHTC guidelines. Maintain accurate records and ensure timely reporting.
- Resident Relations: Foster a positive and welcoming environment for residents. Resolve issues quickly and efficiently, ensuring a high level of satisfaction.
- Operational Excellence: Oversee day-to-day property operations, including budgeting, rent collection, maintenance, and facility management.
- Marketing & Outreach: Develop and execute strategies to attract qualified applicants, effectively marketing the property to the community.
What We're Looking For: - Lease-Up Experience: Must have prior experience leading a successful lease-up of a LIHTC property, understanding all the ins and outs of this process.
- Team Leadership: Strong ability to manage and inspire a team, fostering a positive and productive work environment.
- Highly Organized: Exceptional organizational skills with an attention to detail and the ability to manage multiple tasks simultaneously.
- LIHTC Knowledge: In-depth understanding of Low Income Housing Tax Credit requirements, compliance regulations, and affordability restrictions.
- Problem-Solving Skills: Able to think on your feet, solve complex issues, and adapt to changing situations while maintaining a positive and professional demeanor.
- Strong Communication: Excellent communication and interpersonal skills to engage with staff, residents, and external partners.
Why You Should Join Us: - Impactful Work: Help shape a thriving, inclusive community and provide a crucial resource to families in need.
- Professional Growth: Opportunities for career advancement within our growing portfolio of properties.
- Collaborative Team: Work with a passionate and driven team that is committed to success.
- Competitive Compensation: We offer a competitive salary and benefits package, including:
Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience:
- Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s); will consider 2 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties.
- Affordable Housing and lease up experience. (Tax-Credit)
- Property Management (or similar) software experience.
- Supervisory experience.
- High School Diploma Required. College degree preferred
- Must possess strong attention to detail and sales ability.
- Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications.
- Must possess a valid driver's license and maintain current auto insurance.
- Candidates will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.)
The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits.
About us WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 80 properties in California and have over 175 employees. Come join us.
WSH Management is a recipient of the 2022 Employee Choice Award, and we intend to continue this trend. We offer training programs and growth opportunities to our employees.
WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodation for the hiring process will be made.
WSH Management is a drug free workplace.
WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO
How to apply If you're interested in applying for this position, visit our Careers Page at or click "Apply" at the top of this ad.
"Apply" at the top of this ad.