Through our advanced systems and networks, our Property Management team rehabs and manages single-family homes across the country. The scope and scale of these operations make solid leadership an integral part of our success.
Essential Functions: - Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
- Identify appropriate vendors and coordinate service repair work as needed.
- Maintain accurate and detailed records in Revela, our property management software. This includes invoicing home owners, collections from residents, payments to trades.
- Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
- Complete SODA forms in compliance with relevant laws.
- Reply to homeowner and resident emails to answer questions through our ticketing software.
- Work as a team to problem solve and meet goals
Qualifications: - At least two years of experience in a Single Family Rental Property Management role.
- Experience coordinating with HOA's is a plus.
- Strong oral and written communication skills.
- Above average attention to detail and interpersonal skills.
- Ability to communicate professionally with customers.
- Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.
Job Type: Full-time
This role is hybrid, requiring 3-days a week in office at our Downtown Plymouth office. The required in-office schedule is currently Tuesday, Wednesday, and Friday.