Crate provides businesses with pristine, amenity-rich private warehouse spaces, offering unmatched flexibility and full-service solutions for the evolving needs of today's distribution and e-commerce merchants. Our offering includes warehouse infrastructure such as 26 loading docks, pallet jacks, flatbed carts, and forklift services, ensuring seamless operations.
Beyond space, we provide comprehensive logistics support services, including freight loading/unloading, order fulfillment, forklift operations, and freight forwarding. We combine efficient warehouse management with a hospitality-driven concierge approach, creating a hassle-free and secure warehousing experience.
Our private warehouse rentals come with flexible terms, accommodating businesses of all sizes. With a dedicated on-site facility management team, we handle the logistics-whether you're on-site or remote-so you can focus on growth while we take care of the heavy lifting.
Strategically located off Highway 290 and 43rd Street in Northwest Houston's key industrial corridor, Crate serves as a prime distribution hub with convenient access to suppliers, vendors, and manufacturers.
About the job:
We're seeking a smart, reliable, and detail-oriented Property Administrator / Leasing Manager to fully own Crate's rental and retention engine. This is a dynamic, deal-driven, and hands-on role. You'll be the first point of contact for prospective tenants, drive deals through to close, and ensure smooth onboarding, billing, and compliance throughout the tenant lifecycle.
You'll work hand in hand with Crate's on-site Facility Manager, who handles:
- Day-to-day facility upkeep and maintenance
- Enforcement of on-site facility guidelines and tenant policies
- Supervision of Crate's logistics service layer (forklift ops, fulfillment, etc.)
Together, you'll ensure that Crate runs smoothly, efficiently, and with a high level of user satisfaction.
Duties and Responsibilities:
- Handle Inbound calls and emails, providing prompt and professional assistance.
- Engage with new leads through outbound calls and emails, educating them on Crate's offerings and value.
- Pre-qualify prospects to ensure a strong fit between their needs and Crate's solutions.
- Provide detailed availability and pricing information, guiding prospects toward the best options.
- Schedule and coordinate warehouse tours to showcase our facility.
- Manage and optimize the CRM, ensuring an efficient, well-organized sales funnel.
- Maintain regular communication with Crate management team, keeping them informed on lead status and sales pipeline health.
- Collaborate with ownership to facilitate warehouse agreement renewals.
- Rent roll oversight, billing, and accounts receivable
- Lease renewals and compliance tracking
- All administrative and customer-facing aspects of tenant operations
Qualifications:
- Experienced in flex office, industrial leasing, or real estate operations (2-5 years preferred)
- Comfortable managing CRM pipelines, rent rolls, and lease agreements
- Capable of negotiating terms with small-to-medium-sized businesses
- Operationally disciplined but flexible enough to handle creative deal structures
- Familiar with compliance, insurance documentation, and tenant onboarding
- Tech-savvy and organized-bonus points for familiarity with platforms like QuickBooks, Streak, or AppFolio
What You'll Get:
- A high-autonomy role with full ownership of tenant operations
- Direct access to ownership and involvement in growth planning
- A chance to help shape a category-defining co-warehousing company
- Stable base salary + potential for performance-based bonuses