Customer Skill Category Professional
About Customer DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States. It also has a 60% market share in the convenience delivery category.
Position Selling Points Temp to Hire
Max Subs 3
Submittal Type Sub to box
Security ID Requirements NA
Point of Contact Angie Castillo
Assignment Owning Office 027406/027406
Location Type Remote anywhere
Job Description Remote Position - Time zone flexible Hours: Full-time - 40 hours per week Schedule: 9:00 - 5:00 PM (Manager can be flexible for the right candidate) The Enterprise Grocery Growth & Ops Specialist will be responsible for supporting our Account Managers as they grow our enterprise grocery merchants. You're excited about this opportunity because you will execute on Ads & Promotions: Setup ads & promotions campaigns in salesforce, working with internal cross-functional teams to ensure timely launch of and updates to campaigns. Furthermore, you'll be responsible for developing readouts on campaign performance, leveraging SQL queries and dashboards to summarize campaign performance and develop insights & recommendations for our grocery partners. New Store Launches: You will be responsible for launching new stores on DoorDash, following the 20-30 steps to launch new stores and working with cross-functional teams to launch stores in a timeline manner. Catalog Audits & Updates: Proactively monitor Grocery Merchant catalogs (menus) on DoorDash, isolate issues, and work to resolve these with cross-functional teams. Also, respond to Merchant issues with catalogs, root cause the problem, and find solutions for fixing.
Assignment Type Temp to Hire
Work Hours Mon-Fri - Hours: 9AM to 5PM
Pay Rate 43.33
Bill Rate 65
PPE and Dress Code Business Casual
Order Type Manager Review / Interview (Offer Extended after interview)
Education Requirements Degree preferred but not required with equivalent experince
Assessment Requirements NA
Special Requirements or Qualifications: 2+ years of experience in project management, operations management, or customer success Experience with Salesforce, Tableau or Sigma or similar data visualization tools, and building Google Slides or PowerPoint presentations
Pay Details: $43.34 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance