The Role: Project Manager
My client has an exciting job opportunity for a Project Manager to join our clients well-established fantastic team, performing a key role within one of their UK-based teams, and will be based out of the modern offices in Southend-on-Sea, Essex. There will also be a once a week visit to the client s offices in central London.
This role is responsible for managing projects through the company s defined processes from initial project brief through to file release ensuring the critical path is followed to meet all client expectations. Full in-house training will be given in reference to working processes and specific client/brand guidelines.
Desired Skills, Qualities and Experience:
- Excellent organisational & time management skills.
- Strong communication skills, both written and verbal.
- Ability to prioritise your own workload against critical path deadlines.
- Creation and management of both client relationships and internal team relationships.
- Able to use Microsoft applications, in particular Excel.
Role Summary:
- Oversee all assigned projects from end to end.
- Keep key documentation up to date at all times including the management of financial tasks.
- Ensure that accurate and timely invoicing (monthly cycle) is processed through agreed client processes and that any cost issues and aged debt is monitored and escalated to resolution quickly.
- Understand and follow all agreed process steps at all stages whilst leading other stakeholders through the process.
- Ensure SLA s are met and briefs are accurate and communicated clearly.
- Work closely with internal teams to build and maintain strong, collaborative relationships.
- Build and maintain a strong relationship with the client by working as a liaison between all stakeholders.
- Ensure all stakeholders are kept up to date with project risks and challenges through daily reporting.
- Attend all project related meetings where relevant.
- Create and manage micro critical paths according to client launch schedule.
- Ensure accurate workload activity projections which are updated and reported on every week. Be a consultant for the client on all aspects of artwork and pre-press and support internal teams with query resolution.
- Escalate any issues to the Business Unit Director and/or the Head of Operations.
Qualifications/Requirements:
- 2 years + relevant experience of artwork and reprographic services with a solid understanding of the technical aspects of artwork and print would be advantageous.
- 2 years + experience of project management - able to demonstrate management at a project level of external stakeholders.
- Excellent communication skills - speaking to a variety of key stakeholders at varying levels within the business.
- Excellent organisation skills - effectively manage multiple projects and their relevant stakeholders simultaneously.
- Enthusiasm and composure under pressure a can do attitude looking at challenging situations with a calm and optimistic approach and to outwardly champion the process to all areas of the business.
- Professional and presentable to be comfortable in a client facing role in an onsite fast paced retail environment.
- Reliable team player always willing to contribute and assist other colleagues in busy periods.
- Computer literate in Microsoft applications and the ability to adapt to use bespoke software solutions.
The Package
Monday to Friday 9:00am 5:30pm
Hybrid working
Competitive Salary
25 Days Holiday + Bank Holidays
Birthday benefit - late start or early finish
Private Health Care
Subsidised gym membership
Long Service Awards
Star Employee Awards Quarterly
Flu Vaccination
Pension Plan + Salary Exchange Plan
Team social events
You will feel part of a great team