Project Manager

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an 'Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don't have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.

Position Summary

Our team is seeking a Project Manager in our Enterprise PMO group. In this role, you'll lead the charge on our business operations, marketing new partners, and software projects from ideation to execution and go live in an Agile environment. Collaborating closely with our IT & business teams and third-party partners, you'll drive project planning, risk management, and resource allocation. Your expertise in project execution and analysis will be pivotal in navigating our fast-paced environment and delivering impactful solutions.

As a key player of the EPMO, you'll engage with stakeholders across departments, championing project management best practices and ensuring alignment with company objectives. Your proven track record of delivering projects on time and with high customer impact will be essential as you tackle legacy products and help shape the roadmap for future innovations.

You will lead multiple projects concurrently, making significant contributions in a dynamic environment to achieve our objectives and drive business outcomes through successful project delivery.

This role is based in Naperville, IL office. A regular in-office hybrid model (generally T-Th in office, M&F remote) is required, as our office environment is a key driver of our company culture and employee experience.

Responsibilities include but not limited to:
•  Lead the end-to-end project management lifecycle, including planning, execution, monitoring, and closing of projects.
•  Lead the business and technical Agile teams through all steps in the development cycles: architecture, specifications, design, development, testing, deployment and post deployment verification and support.
•  Collaborate with cross-functional teams to define project requirements, scope, and objectives.
•  Engage with the business and product teams to capture business requirements and translate them to user stories.
•  Develop detailed project plans, timelines, and resource allocation strategies.
•  Conduct risk assessment and mitigation planning to ensure project success.
•  Facilitate effective communication and collaboration among team members, stakeholders, and third-party vendor, and drive cross functional/stakeholder and leadership alignment.
•  Monitor project progress and performance, identifying and addressing issues or deviations from the project plan.
•  Report progress, KPIs, and budget adherence to stakeholders and executive leadership.
•  Ensure project deliverables meet quality standards and customer expectations.
•  Prepare and present regular project status reports to senior management and stakeholders.
•  Drive business outcomes through the development and testing all the way to deployment.
•  Follow project management best practices and Agile methodologies as part of the Enterprise Project Management Office (EPMO).
•  Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.
•  Manage stakeholders and communication through status reports, demos, and proactively identify and report risks. We're Excited if This is You

Experience and Qualifications of the Role
•  Minimum of 4 years of proven experience in project management and Agile delivery.
•  Strong understanding of software development lifecycle (SDLC) methodologies, including Agile and Waterfall.
•  Proficiency in project management tools and software, such as JIRA, Microsoft Project, Confluence, Smartsheet, etc.
•  Excellent leadership skills in effectively managing internal and external project teams.
•  Ability to effectively prioritize tasks and manage competing priorities in a fast-paced environment.
•  Experience working with cross-functional teams and managing relationships with external vendors and stakeholders.
•  Experience in estimating projects, budget management and resource management and capacity planning.
•  PMP, ScrumMaster, or other project management certifications are a plus.
•  Previous experience in the technology industry or related field preferred.
•  Excellent written and verbal communication skills engaging technical and non-technical stakeholders; ability to create and deliver compelling presentations to senior and executive leadership. Computer Skills Needed to Perform this Job
•  Proficiency in Microsoft 365
•  Experience in project management systems preferably Asana, Jira, Confluence, etc. Education
•  Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience required). Certificates, Licenses, Registrations
•  Preferred Certifications in application life cycle management (e.g., PMP, Agile Scrum/Product Owner, SAFe, DevOps) We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $96,250 - $138,750 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits.
•  Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
•  Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
•  401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
•  Defined Contribution Arrangement: 5.25% of employee annual income contributed to your retirement plan, yearly up to 7,875 dollars.
•  Generous Paid Time Off: Take the time you need to recharge and relax.
•  Education Assistance Program: Invest in your growth and development with our support.
•  FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
•  Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
•  Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
Competencies

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Customer Focus: . click apply for full job details