Project Manager

Job Summary:

The Project Manager is responsible for the successful planning, coordinating, scheduling, managing and execution of various technology projects and initiatives. This role will partner with Spencer customers, vendors, manufactures and internal teams to deliver projects as defined in the SOW/contract with quality, on time, and on-budget.

This role requires excellent communication skills, both written and verbal, be able to manage competing priorities, provide sound, logical planning of activities and be a team player. The role will also need to develop, create and produce various deliverables and documentation and be able to effectively lead cross-functional teams. The ideal candidate will have a good overall technology understanding with significant PM experience

Core Duties:

• PM will be responsible for the successful planning, coordinating, scheduling, managing, and execution of various projects and initiatives.

• Partner with Spencer customers, vendors, manufacturers, and internal teams to successfully deliver and execute.

• Ability to forecast top line revenue and cost.

• Deliver projects on time and on budget.

• Manage competing priorities; provide sound, logical planning of activities

• Develop project plans from customer requirements and interactions with various parties and internal stakeholders

• Provide daily/weekly status reports in a variety of formats (both written verbal) at a high level

• Provide excellent customer service ensuring the customer has what they need to understand current status and collaborate with the customer to work through challenges

• Provide leadership to cross-functional team members while driving to a common goal

• Provide consultation, make recommendations, give appropriate advice, and/or facilitate decisions

• Identify and drive process improvements

• Show project metrics at both a detailed and leadership informational level

Basic Qualifications:

• Ability to work with and through people to establish goals, objectives, and action plans

• Ability to manage multiple high priority items, meet deadlines, interface with different functions and work in a fast-paced environment

• Exceptional influencing and team development skills

• Superb Computer literacy for spreadsheet and word processing software

• Time management skills, especially familiarity with task completion and goal setting

• Minimum 5-7 years of computer service experience in a fast-paced business environment

• Minimum 10+ years involved in project management from an individual contributor to a PM

Additional Skills:

Retail experience preferred but not required

• Excellent working knowledge of Microsoft Applications (Excel, Outlook, PowerPoint, Visio)

• Excellent customer service skills

• Strong communication skills (verbal and written)

• Ability to work in both team environments and as an individual contributor

• Ability to sit for extended periods at a keyboard to enter information and read displays

• Experience using Microsoft SharePoint or similar web publishing application

• Any Certifications such PMP, ITIL, or Six Sigma are helpful.

• Outstanding attention to detail and organizational skills

• Strong general business acumen, including financial management skills.

• Strong analytical, problem solving and planning ability

• Demonstrated ability to work independently and remain motivated

• Bachelor's degree or equivalent experience in a related field preferred

Physical Requirements:

• 10% Continuously required to stand

• 10% Frequently required to walk

• 50% Frequently required to utilize hand and finger dexterity

• 0% Frequently required to climb, balance, bend, stoop, kneel or crawl

• 75% Frequently required to talk or hear

• 0% Continually work near moving mechanical parts

• 0% Occasionally work in high, precarious places

• 0% Continually work around fumes, airborne particles, or toxic chemicals

• The employee must occasionally lift and/or move up to 25 pounds

• Specific vision abilities required by this job include Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus