$60-70/hr on W2 or C2C
This is a long term contract role
Title: Implementation Professional, Project Manager
Location: Berkeley Heights, NJ - 100% onsite
This role requires a blend of technical expertise, project management skills, and client-facing abilities to ensure successful project execution and client satisfaction.
Key Role
- Pivotal role within the Client Conversions and Implementations
- Collaborating with clients to manage conversion and startup projects.
- Involved throughout the entire project lifecycle, participating in Discovery, Data Spec Review, Software Development, System Configuration, Testing, Project Management, and Implementation.
- Planning, coordinating, and managing all activities within their assigned functional workstream areas, ensuring successful onboarding of new clients.
Key Responsibilities:
- Project Management: Overseeing all aspects of assigned workstreams from start to finish, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status.
- Customization and Integration: Setting up and customizing various products and services selected by the client to ensure a seamless end-to-end integration.
- Custom Development: Ensuring that custom development is delivered as required for the client.
- Issue Resolution: Driving the resolution of issues through problem-solving, resource identification, and escalation.
Additional Skills:
- Client Management: Effectively managing client expectations and delivering client-ready communications.
- Decision Making: Making information-based decisions.
- Multi-tasking: Handling multiple tasks in a fast-paced environment.
- Project Management: Managing many concurrent project deliverables, keeping clients and internal partners on task.
- Motivation: Enthusiasm to motivate others and commitment to being part of the team, supporting others to ensure the wider team's success.
Basic Qualifications:
- Excellent written and verbal communication skills.
- Ability to effectively conduct meetings and presentations.
- Strong project management skills to keep deliverables on track.
- Excellent time management and organizational skills.
- Commitment to teamwork and supporting others.
- Enthusiasm and motivation to drive team success.
- Strong problem-solving skills and a motivated self-learner.
- Adaptability and ability to prioritize tasks with a sense of urgency.
- Ability to mitigate risks to project delivery.
Preferred Qualifications:
- Experience in a client-facing role.
- Understanding of the Credit Card Issuing Industry and associated products.
- Experience with converting to new processing platforms.
- Previous conversion experience.
- Knowledge of platforms and products/services.
- Relevant credit card processing experience.