Project Management Officer

PROJECT MANAGEMENT OFFICER - MIRAMAR First State Bank of the Florida Keys is a customer-focused bank with a long history of serving, reaching out, and connecting with the community. Founded in 1955 with a single branch in Key West, the Bank has grown and changed, as has the surrounding community, but our core values remain the same. First State Bank of the Florida Keys recognizes that what sets us apart are our people. Here's why you should join First State Bank: Competitive Salary and Hourly Pay Rates Medical, Dental, Vision, Life, Long-Term Disability plans available 401K Retirement Program with employer matching Paid Time Off plus Federal Bank Holidays Profit Sharing Program Tuition Reimbursement Position Summary: The Project Management Officer is responsible for managing and overseeing assigned special projects and tasks under the direction of Senior Management and assisting in performing various activities related to strategic priorities, with a focus on digital banking support and user experience. In essence the Project Manager, or PM, is responsible for organizing and leading a team in completing projects within the timeframe and resources assigned to achieve the set business goals. Duties include doing cost analysis, obtaining project proposals, coordinating vendor due diligence, risk assessments, project plans and deliverables. The PM will also advocate for resources and other requirements to ensure project success. Communication, monitoring and reporting as essential duties to keep stakeholders abreast of the progress and/or any issues that may impact the project. Position Responsibilities: Manages and oversees the Bank's special projects and tasks under the direction of Senior Management Evaluates existing online and mobile banking products/services and delivery channels for enhancements driven by business goals, competitive pressures and revenue opportunities, and identifies opportunities for enhancements, considering changes to digital channels Collaborates with groups and individuals within the Bank to gather and define business requirements; partners with technical teams to evaluate and coordinate solutions; participates in user acceptance testing; and brings new enhancements and products to technical readiness. Leads in developing project plans, action plans, presentations, project closure memos, development of training material, communications and other information related to the project. Analyzes operating practices and processes as well as related systems and makes recommendations to improve workflow, simplify reporting procedures, improve productivity, efficiency and reduce costs. Engages the right compliance, IT and Security resources to ensure adherence with applicable state and federal laws, rules and regulations. Assumes responsibility for special projects. Ensures projects stay on track and meet business timelines and milestones. Assists with setting target metrics to measure success. Keeps abreast and aware of financial industry status and trends, changes in customer preferences and new digital banking products and services. Provides regular updates to senior management and stakeholders. Gathers data and prepares reports for Senior Management, auditors/examiners and others as needed. Studies and evaluates the impact of applicable regulatory changes, conducts risk assessments, and incorporates Bank initiatives and customer needs analysis on new and/or enhanced products and services Responsibilities also include other duties as assigned by the supervisor/manager Competencies: Demonstrated knowledge of operational and digital banking business products and strategies Successful track record of helping develop, present and execute strategic initiatives Commitment to continuously grow skills within the online & digital channels Strong project management and organizational skills Ability to provide clear conceptual direction and to motivate and inspire he project team and business partners Strong affinity for technology solutions and ability to learn new technologies quickly Focus on performance and execution and the ability to carry out initiatives with high quality standards Strong orientation toward client service, with excellent communications, relationship building and project management skills Ability to proactively communicate and present ideas and challenges Ability to think and act strategically and proactively Excellent organizational and time management skills with the ability to manage multiple concurrent projects Strong communication, writing and presentation skills Proficient with the Microsoft Office suite of applications (Word, Excel, Powerpoint, Smartsheet) Supervisory Responsibility: Manages team assigned to project Required Education and Experience: Bachelor's Degree in finance, Business, or Technology-related discipline Experience: 5+ years of Banking, project management, Operations and/or Digital and Delivery channels Essential job functions include the employee occupying this position frequently will be required to perform problem resolution and communicate with both internal and external customers. The employee must be able to remain in a stationary position 50 percent of the time; frequently operate a telephone, computer, printer, copier and fax machine; and occasionally move about inside the office to access file cabinets, office machinery, etc. First State Bank of the Florida Keys is an equal opportunity employer which provides equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, age, national origin, citizenship, disability, sexual orientation, marital status or any other basis protected by federal, state or local laws. EOE M/F/V/D