The Project Coordinator provides expertise in Customer Service activities in a way that assures the customers expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. This position is responsible for analyzing customer requirements and assigning/scheduling equipment as needed. This is a true project coordinator entry/intermediate level role.
POSITION REQUIREMENTS:
- Assign equipment and/or operators ensuring the most economical and quickest methods are utilized.
- Plan and schedule projects in a cost effective and efficient manner.
- Primary customer contact at the day-to-day level during a rental engagement.
- Establish and maintain good communications with internal and external customers.
- Provide technical expertise and guidance to customers.
- Ensures that all Company Control Bulletins, Policies and Procedures are followed precisely for the management of the rental equipment.
- Ensures the accuracy of the branch's rental/sales paperwork through research, resolution, and reconciliation of any discrepancies in systems used for inventory.
- Insure timeliness of all rental activities and reporting.
- May assist in the coordination of rental fleet Cycle Counts and Physical Inventories.
- Coordinate equipment transfers between divisions as needed to meet customer demand.
- Additional responsibilities as assigned by supervisor.
Knowledge, Abilities, and Skills:
- Ability to handle multiple tasks simultaneously.
- Ability to work independently under minimal supervision.
- Deadline conscious and maintains a sense of urgency.
- Analytical skills: ability to assess/compare profitability of rental arrangements.
- Must have good computer skills with a mainframe support system and Microsoft Office products.
- Creative in approach to problem solving.
- Understand this position will be subject to being on call, working evenings, weekends, and may require extra workdays to complete projects on time.
- Good working knowledge of inventory control functions.
- Technical knowledge of equipment specifications.
Education and Experience:
- Must have a High School Diploma or equivalent.
- Minimum 3 years' work experience in Dispatching or Traffic Control fields or equivalent industry experience.
- Must be able to meet deadlines and work in a fast-paced construction environment.
- Must be able to work in a team environment as well as independently.
- Must be willing to help out in other areas when needed.
Benefits:
- Competitive pay
- Growth potential
- Medical
- Dental
- Vision
- 401(k) plans for those who qualify.
We recognize and value diversity and are committed to creating an inclusive environment for all employees.
- EOE Statement
We are an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.