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Direct Mail Programmer/Digital Document Specialist (April 2021)
Type: Exempt, Full Time, 40 Hours per Week (open to Part Time and Contract)
Location: 672 Crescent Street, Brockton MA 02032
Reporting to: General Manager
Primary Duties and Responsibilities:
Essential Job Functions
• End-to-end processing and programming of customer data files for direct mailing programs
• Converting data files for multiple file types and formats and from various sources (Excel, CSV, Text, DAT, fixed & variable fields, email delivery, SFTP downloads, etc.)
• Execute all direct mail DP functions as required - CASS, NCOA, Merge/Purge, Postal Presorting, Variable Data Programming
• Utilize direct mail processing and reporting software such as BCC, Planet Press, and Crystal Reports
• Process supplied graphic files for digital document printing - Adobe/PDF, Word, JPEG, Tiff, Fonts, etc.
• Formatting and QC of print files for digital production - laser letters, inkjet addressing, personalized documents, color (CMYK) and black & white, fonts/font sourcing, graphic image resolution, line density, margins, page layouts, print impositions, variable data placement, window positions, simplex/duplex, crop marks, etc.
• Creates appropriate project documentation such as programming results, print proofs, data output reports, etc.
Basic Qualifications
• Bachelor's degree or equivalent combination of education and experience
• Five or more years of experience in direct mail programming and/or digital document processing
• Experience working with above programming languages and reporting software. Knowledge of Racami is a plus
• Database management experience working with relational databases to facilitate programming software
• Knowledge of USPS postal regulations
• Knowledge of report writing tools such as Crystal Reports or Planet Press
• Proficient in using products in the MS Office Suite - Outlook, Word, Access and Excel
• Proficient in using products in the Adobe Creative Suite of programs
• Ability to process, comprehend, and follow detailed written and verbal instructions
Additional Vital Requirements
• Ability to multi-task and troubleshoot in a deadline driven environment
• Team player with constant collaboration with other departments - Account Management, Digital Printing, Mail Production
• Strong written and verbal communication - clear, responsive, proactive, detailed and thorough
• Organized with exceptional attention to detail
• Self-motivated and ability to work independently, resourcefully, and with minimal supervision
• Conscientious and consistent effort to quickly and accurately complete each task as assigned
• Experienced working under HIPAA Privacy Rules and Protected Health Information security compliance
Date Posted: 05 May 2025
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