Program Manager

Program Manager

12 Month Contract to Hire

Fully Remote (PST)

The Healthcare Program Manager will lead the execution of complex healthcare technology programs, focusing on Medicare plans, system integrations, and multi-vendor coordination. This role ensures timely delivery, effective communication with stakeholders, and alignment of project outcomes with business objectives, while managing risks, dependencies, and reporting progress to senior leadership.

Key Responsibilities:
Medicare Expertise: Leverage deep knowledge of Medicare Business and Medicare Plans, including variations and Duals, to guide project execution.
Healthcare Systems: Understand and map out healthcare systems, processes, data flows, and integrations to ensure smooth system operations across platforms.
Project Leadership: Lead and coordinate an integrated team comprising multiple vendors, clients, and internal teams to deliver the program on time and within scope.
JIRA Management: Be hands-on with JIRA, managing the board, grooming user stories, tracking progress, and ensuring deliverables are met.
Stakeholder Engagement: Regularly interact with senior client stakeholders, providing timely and accurate status updates, addressing concerns, and ensuring alignment between business and IT objectives.
Progress Reporting: Build and maintain dashboards to present the status of multiple workstreams within the program to internal and external stakeholders.
Risk & Issue Management: Track the project plan, manage risks, dependencies, scope, schedule, and releases to ensure the program remains on track.
Issue Resolution: Build strong partnerships with Business and IT SMEs to ensure issues are resolved quickly to maintain project momentum and meet deadlines.

Preferred Skills & Experience:
Strong understanding of Medicare Business and Medicare Plans (including Duals).
Proficiency with healthcare systems and processes, including data flows and system integrations.
Hands-on experience with JIRA for managing user stories, tracking progress, and board management.
Ability to coordinate and lead teams comprising multiple vendors, internal stakeholders, and clients.
Experience in building dashboards for project tracking and reporting.
Demonstrated ability to manage complex projects with multiple dependencies, risks, and stakeholder needs.
Prior experience in QNXT or similar healthcare platforms is a plus.
Strong communication and leadership skills, with the ability to interact with senior stakeholders and provide concise, actionable updates.

Job Type: Full-time

Pay: $55.00 - $60.00 per hour

Expected hours: 40 per week

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday

Experience:
Jira: 5 years (Required)
Healthcare IT: 5 years (Required)

Work Location: Remote