Program Manager

Palo Alto, California

LeadStack Inc.
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Greetings from LeadStack. Hope you are doing well and staying safe.

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

We have an immediate contract position with our direct client. If you are interested and available, please respond with your resume ASAP and suggest a good time to call you.

Title : Program Manager - Rewards & Recognition
Pay Rate: $48-$50/hr W2
Contract Duration: This position is a 9-month contract role with the potential for extension based on performance and business needs.
Location: Hybrid (2 days onsite required per week) - Palo Alto, CA 94304
Years of Experience: Minimum 5 years of experience in program management, with a focus on retail operations, supply chain management, or a related field.
  • The branded gear would be client's branded gear that is available to new full time employees through the company branded merchandise stores referenced in the description. Examples of hats, shirts, mugs, etc.
  • Art choices that would be reviewed would be regarding logo placement, colors, etc. involved in the creation of the branded merchandise/swag that would be available to client FTE's.
  • These stores would only be open to full-time employees.
  • The manager is hoping for background with internal supply chain or in rewards and recognition. This is a newer team within client's overarching people organization so they are really looking for someone with experience in corporate incentives where possible.
  • Top must have skills : Analysis tools (excel and google sheets including expert level experience with formulas), Overall technical skills (professional familiarity with MAC OS), Expert communicator (contractor will potentially be responding to employees of various levels through a general inbox as well as liaising with external merch suppliers).
Description:

About the Role
We are seeking an experienced Contract Program Manager to lead the management and oversight of our global branded gear stores alongside providing analytic support for our global Recognition programs. This role will involve a blend of strategic oversight, operational excellence, and data-driven insights to enhance our employee engagement and recognition initiatives.

Key Responsibilities
Company Branded Merchandise (75%):
  • This position is responsible for executing operational strategies and activities around Branded Gear, including project tracking, production, distribution, fulfilment, product design, systems maintenance and management.
  • Manage production, inventory, pricing, merchandise selection for branded gear in company branded merchandise global stores (two global stores, one in the US supporting US/EMEA regions and one in India supporting APAC region).
  • Manage global vendor relationships including contracts, purchase orders, budget, purchasing products, tracking projects, and ensuring deliverables are met.
  • Analyze company branded merchandise stores performance, including sales reporting and tracking, purchase forecasting, and budget adherence.
  • Provide strong creative input on merchandise design, trend-spotting, and adherence to client's brand standards.
  • Review selected styles and assortments including products, and art choices, and approve all final products for appearance and quality with client's Marketing Design team.
  • Develop internal marketing and communication strategies to promote the stores and drive engagement across the organization.
Recognition Program Analytic Support (25%):
  • Provide performance analysis, large-scale data manipulation and audits, ROl calculations, website and database troubleshooting.
  • Data Analysis: Analyze program data to identify trends, insights, and areas for improvement within the Recognition program.
  • Reporting: Develop and maintain comprehensive reports and dashboards to track the performance and impact of the Recognition program.
  • Stakeholder Collaboration: Collaborate with the Recognition program team and other stakeholders to ensure data-driven decisions support program goals.
  • Program Evaluation: Evaluate the effectiveness of recognition initiatives using quantitative and qualitative data to recommend enhancements.
  • Benchmarking: Conduct benchmarking analyses to compare the company's recognition practices against industry standards and best practices.
Desired Qualifications
  • Minimum 5 years of experience in program management, with a focus on retail operations, supply chain management, or a related field.
  • Strong analytical, project management, and problem-solving abilities
  • Expert using Google Sheets and Excel for data analysis and modelling
  • Strong time-management, project management and organization skills with the ability to manage and prioritize multiple overlapping projects with attention to detail
  • Experience with communications, marketing, and graphic design
  • Flexible, fast paced, willing to work with ambiguity and think outside the box
  • Experience with Slack and Google Workspace
  • Agency and vendor management experience
  • Bachelors Degree (or equivalent experience) in HR, Business, Communications, Marketing, Advertising, or related field preferred.
What We Offer
  • Flexible Work Environment: Opportunity to work as a contractor with flexible hours.
  • Professional Growth: Potential for professional growth and opportunities to expand your network.
  • Innovative Culture: A dynamic and innovative team dedicated to employee recognition and engagement.
If you are passionate about driving employee engagement through effective program management and data-driven insights, we would love to hear from you.

To know more about current opportunities at LeadStack, please visit us at

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Date Posted: 20 March 2025
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