Program ManagerOverview: Our client is seeking an experienced IT Integration Program Manager to lead technology transition efforts during new office launches, company acquisitions, and business expansions. This role plays a key part in ensuring a smooth, efficient, and secure integration of IT systems and infrastructure while aligning technology with broader organizational strategies. The ideal candidate will bring strong project management skills and a deep understanding of IT operations in fast-paced, high-growth environments. This position may also support other enterprise-wide IT initiatives as needed.
Key Responsibilities: - Pre-Acquisition Assessments
- Evaluate existing IT environments of acquisition targets, including infrastructure, systems, and applications
- Identify potential risks, gaps, and integration opportunities
- Integration Strategy & Planning
- Design detailed IT integration roadmaps outlining steps, resources, timelines, and success metrics
- Collaborate with cross-functional departments to align IT strategy with operational goals
- Data Transition & Security
- Oversee secure migration of data, ensuring integrity, availability, and confidentiality
- Coordinate backups and validation procedures to ensure seamless transitions
- System Alignment & Standardization
- Review system compatibility between legacy and target environments
- Develop and implement integration solutions to optimize performance and minimize disruption
- Stakeholder Communication
- Provide consistent updates to internal stakeholders through written reports and presentations
- Act as a liaison between technical teams, business units, and external vendors
- Risk & Issue Management
- Proactively identify risks and formulate mitigation strategies
- Develop contingency plans to address unexpected technical or operational challenges
- Compliance & Regulatory Coordination
- Ensure all IT transition activities align with industry standards and regulatory requirements
- Partner with legal and compliance teams to address jurisdictional nuances
- Training & Change Management
- Coordinate training sessions and early support to help staff adapt to new systems
- Track and prioritize user issues, working with relevant teams for timely resolution
- Onsite Integration Leadership
- Serve as the onsite lead during deployments, guiding vendors and internal teams through execution
- Participate in onsite due diligence when evaluating potential acquisitions
Qualifications: Education
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred
Experience - 10+ years of experience in IT project or program management
- Demonstrated success managing IT transitions during mergers, acquisitions, or similar high-impact initiatives
- Broad knowledge of infrastructure, networks, end-user devices, enterprise software, and integration best practices
Technical Proficiency - Skilled in project management frameworks and tools such as Agile, Waterfall, MS Project, and Jira