In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. POSITION: Program Manager DEPARTMENT: Merchandise REPORTS TO: Senior Director, Merchandise FLSA STATUS: Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?
Join us to make legends happen. THE ROLE Manages all activities of retail operations for onsite merchandise sales at all IMS related events.
ESSENTIAL DUTES AND RESPONSIBILITIES - Manage the operational aspects of IMS and related events to include merchandise, planning, logistics, operations, and financial
- Direct Reports: IMS Museum Store Manager, IMS Operations Manager
- Assist and support INDYCAR Merchandise Operations
- Oversee the Recruitment and Management of the NPO Program and Internship Program
- Ensure all requirements of doing business at a location are completed including licenses/permits, COI, agreements, etc
- Coordinate operational agreements and logistics for the following: Tents, Golf Carts, Radios, Fork Lift, Signage, Equipment, etc
- Manage all credentials, parking and related functions
- Oversee Planning, Setup, Execution and Teardown of all IMS related events
- Expert on all LGM Policy and Procedures.
- Works closely with Director of Events on all initiatives
- Leads bi-weekly meetings with all IMS team
- Manages safety program for all IMS staff and events related to merchandise operations
- Works closely with Merchandising Teams on buying, planning and execution of product line
- Collaborate with IMS Facilities and Operations team on planning, maintenance, work orders, etc
- Works closely with the client to ensure all needs are met according to contract agreements
- Provide Reporting to client via event sales flash, post-event recap, monthly sales, annual recaps
- Oversee proper display of all merchandise in all sales locations, checking on planograms, pricing, and templates
- Collaborate with internal departments: Finance, Warehouse/DC, IT, HR, Marketing, Ecommerce, Etc
- Other duties may be assigned
- This position requires that the person be highly organized, self-motivated individual who can work independently
- Must have strong leadership skills, with excellent oral and written communication skills
- Ability to manage people
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations
- Must be able to travel throughout the year to support other LGM events
- Must be a team player
- Ability to communicate effectively
- Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint, Etc)
- Works in a variety of different environments including office, warehouse, stores, outdoor, etc
- Event schedule requires extended days, nights, weekends and holidays
SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE - Bachelor's degree in business, management or related field, is preferred
- Minimum of 5 years retail operations management experience including proven skills in event management and operations
- Minimum of two (2) years of experience with direct reports
SKILLS AND ABILITIES - In-depth knowledge of merchandising techniques and retail operations, policies and procedures
COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS Location: On Site at Indianapolis Motor Speedway PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.