Program Manager

Job Description Location: Austin, TX; Nashville, TN; Kansas City, MO; Seattle, WA; Broomfield, CO, Reston, VA; Burlington, MA - Hybrid position (in office 3 days a week) As a Program Manager of Real Estate & Facilities (RE&F) Strategy, the role requires a highly skilled and strategic-minded Program Manager that focuses on operational excellence driving continuous improvement initiatives. The role will implement and sustain programs through lean principles and foster a culture of innovation, collaboration, and excellence by promoting a mindset of continuous learning and improvement within our organization. The role will be responsible for developing, standardizing, maintaining, and reporting on data to support the effective management of governance, controls, and compliance pursuant to the Integrated Facilities Management (IFM) model established. The ideal candidate will be highly organized and possess a unique blend of leadership, project management, and change management skills, coupled with an understanding of operational processes, document control, and business/financial acumen across various Real Estate & Facilities functions Career Level - IC4 Responsibilities Leads the creation and updates of Standard Operating Procedures (SOPs) that streamline operations and ensures consistency Identifies process improvement opportunities and works cross-functionally to optimize operational processes for enhanced quality and efficiency Provides administrative support and expertise of administrative processes to the RE&F Strategy organization Develop data analysis tools and methodologies to identify trends, patterns, and areas for improvement while using data to make informed decisions Analyze data and develop reporting to support executive level report outs and presentations Implement strategies to optimize and enhance operational efficiency and increase productivity and effectiveness Establish a vision and lead implementation for the real estate and facilities organization to support a culture of continuous improvement and operational excellence Evaluate and provide recommendations on service delivery (hard, soft, and real estate services) across global portfolio and work with real estate & facilities management, procurement, legal, functional workstream leads, etc. to manage service level agreement (SLA) and key performance indicators (KPI) Manage IFM partners contractual obligations, including Service Level Agreements (SLA's) and Key Performance Indicators (KPI's) Develop and implement a Continuous Improvement Plan (CIP) Manage, track, and provide report outs on financial performance Develop and foster strong, productive working relationships with strategic partners and local vendors Build and maintain understanding of the vendor's business strategy, key drivers, and current issues to provide support and collaboration on service implementation Key Skills and Qualifications 5+ years of relevant facilities experience Bachelor's Degree in business administration, management, finance, engineering, or related field from an accredited institution Multidisciplinary understanding of real estate, facilities, engineering, construction project management, and environment health & safety (EH&S) highly preferred High level of personal credibility, integrity and client relationship management, networking, collaboration, and interpersonal skills Background in continuous improvement, change management, service mindset, and enterprise leadership Demonstrated track record in the development & implementation of strategic plans Ability to work at an Oracle campus at least three days per week. Located within thirty miles (commute distance) to a major Oracle campus - Austin, TX; Nashville, TN; Kansas City, MO; Seattle, WA; Broomfield, CO, Reston, VA; Burlington, MA - Hybrid position (in office 3 days a week) Ability to travel as required Accountabilities Benchmarking of internal and external Facility Management and Real Estate practices to define a global integrated operating strategy Govern IFM partners contractual compliance and obligations, including Service Level Agreements (SLA's) and Key Performance Indicators (KPI's) Maintain up to date database and track all updates of IFM contractual agreements, including service level expectations, key performance indicators, and global to local governance processes Lead and continue to enhance IFM governance program and associated documentation Monitor service levels, key performance indicators, and external benchmarks for continuous improvement opportunities Collaborate w/ members of the RE&F leadership team, as well as leaders in Procurement, Legal, and HR Leadership Competencies Performance Drive & Execution - Holds self and others accountable for delivering shareholder value. Creates and instills a performance driven, results-orientation culture based on data and facts. Takes full accountability for the achievement of organizational results. Delivers audience-appropriate messages about financial performance and future expectations. Collaboration - Fosters collaboration between business leaders. Facilitates consensus among diverse stakeholders with opposing viewpoints on critical issues. Drives a diverse and inclusive culture throughout the organization. Instills a sense of common purpose, joint mission, and mutual responsibility to create and support business outcomes. Aligns strategic priorities of own area with the direction and priorities of the broader organization. Communicating for Impact - Ensures clarity around organization's strategic intent and business objectives. Champions strategic initiatives in ways that generate organization-wide understanding and support. Builds confidence and inspires support through a convincing presentation style. Inspirational Leadership - Establishes and models authentic leadership across internal and external boundaries. Builds internal and external reputation as a strategic business leader. Inspires and empowers others toward achievement of goals and strategies. Employs and develops the right talent at every level. Competitive Edge - Predicts changes in customer expectations; takes advantage of opportunities to shape and re-shape market propositions. Builds long-term business value. Creates a culture of innovation and encourages entrepreneurship. Strategically develops a range of options/paths to achieve business objectives within a changing environment. Change Agility - Initiates strategic change initiatives in anticipation of a changing external environment. Champions organizational change initiatives in a way that helps people understand, appreciate, and support them. Guides the organization to remain flexible in a changing, competitive environment. Fosters creativity, measured risk-taking actions, and entrepreneurial thinking in others Mastering Complexity - Makes decisions about the long-term strategy to sustainably grow the business. Creates an environment that shapes and supports cross-functional analysis of problems and decision-making. Actively supports the resolution of ambiguous, complex problems that cross organizational boundaries. Creates an environment of personal accountability and ownership for problem-solving. Integrity - An individual of high personal and professional integrity, principle, and knowledge; earning respect and support when making difficult decisions. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range: from $41.78 to $85.67 per hour; from $86,900 to $178,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before . click apply for full job details