About Unlimited:
Unlimited Systems is a Cincinnati Top Workplace made up of healthcare leaders, revenue cycle experts, tech innovators, and client success champions dedicated to simplifying revenue cycle management for specialty healthcare providers. For over two decades, we've delivered technology solutions that automate complex tasks, reduce manual effort, and accelerate cash flow for oncology and other specialties. As a Program Manager in Learning & Development, you'll play a key role in empowering our team with the knowledge, skills, and tools needed to thrive in a fast-paced, mission-driven environment.
Program Manager Overview:
The Program Manager oversees the Learning & Development program, ensuring strategic alignment, resource management, and effective execution of training initiatives. This role is responsible for leading a team of trainers and other L&D professionals while also managing program logistics, content strategy, and stakeholder engagement. The Program Manager works closely with leadership to drive continuous improvement, measure effectiveness, and scale the program to meet evolving business needs.
Minimum Qualifications:
- Bachelor's degree
- Eligible to work in the United States without visa sponsorship
Candidate Attributes:
- Passionate about learning and professional development in a fast-paced environment
- Strategic thinker who connects training initiatives to big-picture organizational goals
- Proven leader who brings clarity, direction, and support to cross-functional teams
- Strong Program Manager with the ability to juggle schedules, events, and competing priorities
- Naturally organized and detail-oriented, with a knack for keeping operations smooth
- Skilled communicator who adapts messaging for executives, peers, and learners alike
- Curious and innovative, always looking to improve training methods, tools, and platforms
- Committed to quality and consistency in all content and resources
- Data-informed decision maker who uses feedback and metrics to drive results
- Comfortable with technology and quick to learn new systems and platforms
- Trusted collaborator who fosters strong relationships across departments
- Confident facilitator and communicator, both virtually and in-person
- Self-starter who takes ownership of outcomes and isn't afraid to get hands-on when needed
- Advocates for a culture of learning, growth, and shared success across the organization
Responsibilities of the Program Manager Include:
Strategic Leadership & Oversight
- Develop and execute the L&D strategy in alignment with organizational goals
- Oversee trainers and other L&D resources, ensuring clarity of roles and responsibilities
- Maintain a structured approach to content development, certification programs, and training delivery
Program Management & Execution
- Plan, schedule, and oversee training sessions (virtual and in-person)
- Manage logistics for webinars, workshops, and training events
- Ensure seamless coordination between trainers, consultants, and leadership
- Track training completion, certifications, and engagement metrics
Content & Resource Management
- Oversee the development and maintenance of training materials, tools, and templates
- Ensure consistency and quality in documentation, training guides, and program assets
- Evaluate and implement new learning technologies and platforms as needed
Performance Measurement & Continuous Improvement
- Monitor training effectiveness through feedback, assessments, and data analysis
- Identify areas for improvement and drive enhancements to training content and delivery
- Report on key L&D metrics and provide insights to leadership
Stakeholder Engagement & Communication
- Function as the primary point of contact for training-related inquiries and initiatives
- Communicate program updates and milestones to executives and cross-functional teams
- Foster a culture of learning and professional development within the organization
Compensation Plan:
- Full-time position- base salary commensurate with skills/experience
- Structured annual bonus program
- Company matching 401(k)
- Health and Dental insurance premiums paid in full by Unlimited Systems
Perks:
- Recognized Top Workplace
- Hybrid work environment
- Professional training opportunities
- Fun team-building and community involvement activities
- Modern office with company-provided beverages
- Fitness, entertainment, dining, and shopping options near office headquarters
Unlimited Systems is a drug-free and non-smoking work environment. We require a background check and initial/random drug screening for all members of our professional staff. To learn more about our company, services, and products, visit .