Program Manager

Charlotte, North Carolina

Pyramid Consulting
Apply for this Job
Immediate need for a talented Program Manager - Digital and Client Experience. This is a 05+months contract opportunity with long-term potential and is located in Iselin, NJ /Charlotte, NC /Frisco, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-69243

Pay Range: $62 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:
  • Organizes large project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful.
  • Estimates the costs, resources, and time required to complete each phase of large and/or complex projects and allocates resources and tasks to ensure these targets are met.
  • Establishes project plan and monitors progress and performance against this plan.
  • Monitors the status of projects including cost, timing, and staffing.
  • Identifies and resolves obstacles to completing project on time and to budget.
  • Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team.
  • Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
  • Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.
Key Requirements and Technology Experience:
  • Key Skills: Digital and Client Experience
  • SAFe experience
  • MS Office suite (MS Project, Outlook, Word, PowerPoint, Excel)
  • University (Degree) Preferred.
  • 5+ Years Required; 7+ Years Preferred.
  • Physical Requirements: Sedentary Work.
  • Experience working in Digital & Client Experience environment (not IT specific).
  • Working in a matrixed environment.
  • Working with senior leadership on strategic initiatives.
  • Leads project meetings and identifies cross-functional impacts to project initiatives and develops recommendations to influence programs for end to end customer/associate journeys.
  • Proactively drive integration and collaboration across key business partners - e.g. technology/engineers, finance, legal, regulatory and cross enterprise stakeholders.
  • Communicate program updates to leadership team, across portfolio to stakeholders, and to program and projects teams and ensures stakeholder agreement across enterprise impacts.
  • Create executive level presentations for leadership (Board, EC, and QBR) to monitor progress through completion and coordinate on-going project level reporting, interdependency management, performance management, and issue, risk and change review and escalation reporting.
  • Work with Business Owners to ensure all risks, issues, cross project/project dependencies are clearly identified, mitigated, and consistently monitored to ensure delivery per plan and to ensure project/program with dependencies are fully aware of status on program/project execution, assist with clearing obstacles.
  • Work with Business Owners to drive outcomes and performance metrics.
  • Owns and manages timelines and planning deliverables including resource requirements, scope management, drives outcomes, stakeholder engagement and budget.
  • Provide guidance to execution teams and assist with the identification of cross enterprise impacts and cross enterprise resource engagement.
  • Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects.
  • Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels.
  • Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete.
  • Individuals will not manage direct reports, but will partner with business owners and senior leaders across the portfolio to ensure programs / projects are managed appropriately.
  • Proven ability to execute in SAFe environment.
  • Proficient in MS Office suite including MS Project, Outlook, Word, PowerPoint, Excel, etc.
  • Ability to build strong relationships and work across the enterprise with Leadership, Stakeholders, and Business Partners.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Date Posted: 01 May 2025
Apply for this Job