Job Title: Program Manager - Digital and Client Experience
Duration: 7+ Months and possibity of extension and conversion
Maximum Bill Rate: $66/hr
Location: HYBRID to: - Charlotte, NC
- Frisco, TX
- Iselin, NJ
Key Responsibilities and Duties - Experience working in Digital & Client Experience environment (not IT specific)
- Working in a matrixed environment
- Working with senior leadership on strategic initiatives
- Leads project meetings and identifies cross-functional impacts to project initiatives and develops recommendations to influence programs for end to end customer/associate journeys
- Proactively drive integration and collaboration across key business partners - e.g. technology/engineers, finance, legal, regulatory and cross enterprise stakeholders
- Communicate program updates to leadership team, across portfolio to stakeholders, and to program and projects teams and ensures stakeholder agreement across enterprise impacts
- Create executive level presentations for leadership (Board, EC, and QBR) to monitor progress through completion and coordinate on-going project level reporting, interdependency management, performance management, and issue, risk and change review and escalation reporting
- Work with Business Owners to ensure all risks, issues, cross project/project dependencies are clearly identified, mitigated, and consistently monitored to ensure delivery per plan and to ensure project/program with dependencies are fully aware of status on program/project execution, assist with clearing obstacles
- Work with Business Owners to drive outcomes and performance metrics
- Owns and manages timelines and planning deliverables including resource requirements, scope management, drives outcomes, stakeholder engagement and budget
- Provide guidance to execution teams and assist with the identification of cross enterprise impacts and cross enterprise resource engagement
- Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
- Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
- Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
- Individual will not manage direct reports, but will partner with business owners and senior leaders across the portfolio to ensure programs / projects are managed appropriately
- Proven ability to execute in SAFe environment
- Proficient in MS Office suite including MS Project, Outlook, Word, PowerPoint, Excel, etc.
- Ability to build strong relationships and work across the enterprise with Leadership, Stakeholders, and Business Partners
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.