Program Manager

Program Manager - 19145

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Ada, OK Mental Health Full Time

8:00AM-5:00PM - Mo Tu We Th France

Posted 16 days ago Apply before June 30, 2025

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Description

We are currently looking for a Full Time Program Manager to join our Therapy Services Team team located at the Ardmore Outpatient Services working 8:00AM-5:00PM - Mo Tu We Th Fr.

Summary:

Oversees therapy services by seeking continuous improvement of clinical services and collaborating with providers and leadership to comprehensively care for patients.

Responsibilities:
Provides family, couple, individual and group therapies as needed
Implements empirically validated measurements into therapeutic practice to assess for client progress in therapy and to measure overall therapeutic effectiveness with clients
Collaborates with other professionals to ensure for appropriate care of clients
Assists in ongoing initiatives to build and maintain referrals for services
Provides licensing supervision for license candidates and supervisees
Conducts diagnostic screenings and assessments
Serves as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics
Ensures all audits, reports and other operational communications are accurate and timely
Completes a variety of standard and ad hoc reports as required
Assists staff with accomplishing goals
Ensures staff stays in assigned areas
Investigates and resolves discrepancies
Resolves minor employee concerns
Communicates area performance and operational information to line of support
Approves/denies time off requests
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains general upkeep of work area and maintains a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains files, logs, and records
Maintains confidentiality, security, and integrity of data and information
Ensures employees and resources complete assigned training and development
Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, eg MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Mentors, coaches, develops and assists in training in assigned area
Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
Participates in candidate selection process
Assigns tasks and responsibilities of assigned staff
Reviews and documents work effectiveness of assigned staff
Coaches and corrects assigned staff through performance deficiencies
Observes and documents work behaviors of assigned staff
Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
Performs all other duties as assigned

Competencies:
Essential:
Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
Must have empathetic understanding of common social problems (ie, addictions, mental health problems, domestic violence, sexual assault, etc.)
Knowledge and understanding of First American populations
Must be proficient in the use of electronic health record keeping systems
Knowledge and understanding of trauma informed care
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
Must be familiar with the Microsoft Office Suite of products

Experience:
Essential:
2 years directly related experience

Education:
Essential:
Masters Degree in directly related field

Essential:
Must have a master's degree in a mental health related discipline

Credentials:
Essential:
Pass general background check
Standard Driver's License
Please see the below comments
CN Core Leadership Level 1

Nonessential:
Licensed Alcohol and Drug Counselor
Licensed Behavioral Practitioner
Licensed Clinical Social Worker
Licensed Marriage and Family Therapist
Licensed Master Social Worker
Licensed Professional Counselor

Essential:
Must be a currently licensed therapist in Oklahoma in one of the following LMFT, LCSW, LPC, LADC-MH, LBP, or Psychologist Must possess a current designation as an approved clinical supervisor from the applicable State of Oklahoma licensing board
Requires completion of level one Core Leadership Training within 12 months of the hire or promotion date

Working Conditions:
Essential:
Mental health treatment facility
Sometimes lift and or carry up to 25 lbs
May be on-call
May be required to work after hours or on weekends as needed
Travel is primarily within Chickasaw Nation boundaries
May be required to assist individuals who are under the influence
Pass pre-employment drug test

Work Location: In person