Program Management Services for NAM Projects

External Description

Job Description & Skill Requirement:
Requirements for Customer Project Managers for CNS S&C MS NAM

• We are expanding the delivery location to include Mexico as an option

• Services shall be delivered remotely from Colombia and Mexico

• Also, we want to emphasize that strong skills in English are required

• Qualifications:

• Hands on and detailed oriented Project Manager with telecom background and 5 to 10

• years of experience in customer delivery and SW development projects

• Overall, we are looking for individuals with a "PM DNA" who take ownership and responsibility for their

• projects, work with minimal supervision, and able to represent Nokia in front of the customer.

• Good communication skills including English fluency is a must.

• The focus on this position is on managing project work, creating schedules, defining resource plan,

• tracking project costs, tracking deliverables, reporting status, reviewing statement of work, creating

• presentations, setting meetings, and leading the engineers, technical managers, and architects in the

• project team. Tracking and scheduling activities in both non-production and production environments.

• Knowledge of SW development lifecycle is a plus and well as managing the quality of the SW delivered

• by the R&D organizations. Other activities include managing Maintenance Windows, creating

• Maintenance Window documentation, creating Power Point Deck for status reporting, and being the

• single point of escalation for project issues. Also desired good proficiency on MS-Office tools especially

• MS-Project.

• Expert level technical knowledge is not a requirement but willingness to learn and keep up with new

• technology is a must. We value a technical background and experience specially in telecommunications.

• Projects may involve and require high level knowledge of Packet Core, VNF concepts, 5G, Cloud

• migration, and AWS integration and deployment as well as knowledge of IMS/SDL concepts and

• architecture, and strong preference on 5G and Cloud deployments. Special focus might include

• messaging services including MMSC, SMS-GW and MSA platforms. Projects might include lab testing in

• Nokia or in customer labs, green field deployments, expansion, migration, virtualization, upgrades, and

• Care work. Experience with hardware deployments and managing hardware inventory and shipments

• may also be required for specific projects. Experience with Big data, Artificial Intelligence, and Machine

• Learning projects could be a requirement for specific projects.

• We are looking for PMs who could take leadership after the onboarding period and grow in the role technically and with soft skills. PMI PMP certification is a plus. Previous Nokia experience in either project management or technical roles is a plus.

• (Construction, RF , Pure RAN, non-telecom IT such as Health or Financial industry applications experienced PMs might not be a good fit for this position. Engineers or technical managers who want to remain very technical will not be a good fit for this position. This is a management/leadership position balancing technical requirements, team logistics, schedules, and budgets as well as the customer relationship on behalf of Nokia. PMs with more than 15years of experience may not be a good fit for this position.)

• Security Edge Protection Proxy (SEPP)

• The Security Edge Protection Proxy enables secure interconnect between 5G networks. The SEPP ensures end-to-end confidentiality and/or integrity between source and destination network for all 5G interconnect roaming messages.

External Skills And Expertise

Experience with Nokia SDM products (SDL, UDM and HSS) is a must-have
Customer facing for Software and MOP delivery, execution of MOP and ATP in customer environment
Working with Nokia Technical support and R&D teams for SW support and release coordination
Coordinate technical activities for team of 8-10 engineers executing MOPs/ATPs in Nokia lab, Customer Lab and Production FOA